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Salesforce Health Cloud Analyst

2 months ago

Providence, United States Delphi-US Full time
Title: Salesforce Health Cloud Analyst (Contract)- Job#4167

Location: Providence, RI

Job Description:
Our client located in Providence, RI is looking for a Salesforce Health Cloud Analyst to join their team. The individual must be able to provide support for a minimum of 35 hours a week minimum, with the ability to work off-hour shifts, weekends, and holidays as needed to support response requirements.

Responsibilities
  • Ability to learn an application quickly and help maintain and create training literature
  • Gather/create/capture requirements for additions or changes to the application that are prioritized with leadership
  • Summarize the needed changes by creating "user stories" or describing the needs of the team in a standardized format
  • Lead user acceptance testing (UAT) for each new release of the application
  • Educate and train peers and establish a support network of super users to educate and train the team
  • Perform other duties as assigned by supervisor
Required
  • Bachelor's degree in Public Health, Health Informatics, Computer Science, or a related field
  • Must have experience testing applications
  • Must have experience with Service Clouds, Partner, and Customer Communities
  • Must have experience with Salesforce Health Cloud Application
  • Change Management experience with a SaaS application using agile approach
  • Software development lifecycle experience (agile preferred)
  • Use of JIRA for project management
  • Ability to create and execute a regression testing suite
  • Ability to lead under pressure in a calm and thoughtful manner
  • Must possess high level of emotional intelligence (EQ)
  • Must be highly competent individual who can think both strategically and tactically in numerous situations and is capable of toggling between the two seamlessly
  • Must have exceptional communication skills (e.g., verbal, written, presentation) and time management skills (e.g., ability to multi-task while meeting deadlines)
About Delphi-US
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering and Professional Staffing services for premier corporations and a multitude of industries across the United States. We are the Peacemakers In The Talent War - bringing the best and brightest talent to Employers of Choice, enabling critical project success, fostering progressive employment relationships, and promoting competitive advantages for our Clients and the Talent Marketplace we serve. Delphi accomplishes this with a proprietary skill-based and cultural matching process that results in higher qualified submissions along with increased interviews and offer rates. You'll find our team is highly experienced, friendly, professional and ready to advocate on your behalf, armed with industry trends, and an understanding of employer expectations.