Senior Citrix Infrastructure Service Engineer

3 weeks ago

Redmond, United States Providence St. Joseph Health Full time

Description Senior Citrix Infrastructure Service Engineer - Enterprise Information Services - 100% Remote within the Providence footprint of states (WA, OR, CA, MT, NM, TX, AK) *Remote within USA considered As a Senior Citrix Infrastructure Service Engineer, you will join a team of highly motivated individuals that provide virtual applications to 150,000+ caregivers across our enterprise. Your role will be multifaceted and will require engagement with different technology pillars across the organization. Additionally, strong relationships with various clinical teams, and regular engagement with various technology vendors to stay in alignment with their current and future offerings is a must Internal to our technology pillar, you will work closely with the SIE (Service Integration Engineering) team, as well as our Virtual Applications & Desktop team to ensure stable, reliable, and performant delivery of our application, VDI portfolio, and infrastructure to all caregivers across the enterprise. Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required qualifications: Bachelor's Degree in Computer Engineering, Bachelor's Degree in Computer Science, Bachelor's Degree in Mathematics, Bachelor's Degree in Engineering. Or equivalent education/experience. 5 years Related experience; more preferred. Experience in automation, specifically related to deployment, recovery, or other manual processes. Experience with n-tier solutions. Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually). Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations. Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements. Good experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis. Preferred qualifications: Experience managing large Citrix environments across multiple data centers. Citrix & Azure certifications such as CCP-V, CCE-V, CC-VAD-MA, Azure Administrator Associate. Knowledge and experience with Citrix image management such as MCS and PVS. Advanced knowledge with PowerShell scripting, YAML, and experience with code repositories. Must have examples of automating repetitive tasks. Familiarity with Ansible, Docker containers, or Kubernetes. Knowledge and experience working with SCRUM & Agile frameworks. Salary Range by location: *hourly listed - position is salaried NorCal (Napa, Sonoma) Min: $61.80, Max: $105.23 Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez) Min: $55.08, Max: $93.79 WA Puget Sound Oregon (Portland) Alaska (Anchorage) Min: $52.84, Max: $89.98 Oregon (Hood River, Medford, Seaside) Min: $49.26, Max: $83.88 Eastern Washington (Richland, Spokane, Walla Walla) Min: $47.02, Max: $80.06 Montana Min: $42.54, Max: $72.44 Texas/ NM Min: $40.30, Max: $68.63 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take car

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