Data Analyst/BI Developer
1 week ago
Description: Data Analyst/BI developer needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller. If not, candidate needs to be able to identify improvement opportunities, bottle necks, etc to guide the Genesys IVR dev teams on what enhancements are needed.
Job Requirements
Candidate should experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Should also have working knowledge of BI/Analytics tools (PowerBI/Tableau) for creation of dashboards, reports, etc in order to be able to clearly socialize analysis. Workforce management experience a plus.
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Data Analyst
1 month ago
Fort Washington, United States JSR Tech Consulting Full timeHybrid, long term contract to hire in Fort Washington, PA. Description: Data Analyst/BI developer needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to...
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Data Analyst
1 month ago
washington, United States JSR Tech Consulting Full timeHybrid, long term contract to hire in Fort Washington, PA. Description: Data Analyst/BI developer needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand...
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Data Analyst
1 month ago
washington, United States JSR Tech Consulting Full timeHybrid, long term contract to hire in Fort Washington, PA. Description: Data Analyst/BI developer needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to...
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Senior Data Analyst
4 weeks ago
Fort Washington, United States US HealthConnect Full timeLooking for a forward-thinking, fun work environment where you can grow your career? Do you have a passion for data and turning that data into information and information into insight? Then look no further, this Senior Data Analyst position is the one for you! The ideal candidate will have strong analytical capabilities, advanced data interpretation skills,...
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Senior Data Analyst
1 month ago
Fort Washington, United States US HealthConnect, Inc. Full timeLooking for a forward-thinking, fun work environment where you can grow your career? Do you have a passion for data and turning that data into information and information into insight? Then look no further, this Senior Data Analyst position is the one for you! The ideal candidate will have strong analytical capabilities, advanced data interpretation skills,...
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Senior Data Analyst
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Data Developer
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Senior Data Analyst
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washington, United States US HealthConnect, Inc. Full timeLooking for a forward-thinking, fun work environment where you can grow your career? Do you have a passion for data and turning that data into information and information into insight? Then look no further, this Senior Data Analyst position is the one for you! The ideal candidate will have strong analytical capabilities, advanced data interpretation skills,...
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Senior Data Analyst
1 month ago
washington, United States US HealthConnect, Inc. Full timeLooking for a forward-thinking, fun work environment where you can grow your career? Do you have a passion for data and turning that data into information and information into insight? Then look no further, this Senior Data Analyst position is the one for you! The ideal candidate will have strong analytical capabilities, advanced data interpretation skills,...
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Senior BI Developer
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Data Analyst
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Senior BI Developer
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Senior Data Analyst
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fort lauderdale, United States Insight Global Full timePosition: Sr. Data AnalystLocation: Juno Beach, FLPay Rate: $55-$60 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!Must Have:8+ years of Data analytic, Data validation, and Data manipulation experienceStrong Experience within Power BI (Creating Dashboard/ Data Visualizations and SQL queries)Strong Experience within Excel (V Look Ups and Pivot...
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