Turndown Attendant PM

4 weeks ago

St Augustine, Florida, United States Casa Monica Resort and Spa Full time

An inspiring career awaits you

The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired

Grand Performers may enjoy a range of benefits, including:

  • Marriott Employee Discounts Worldwide
  • Competitive Wage & Discretionary Bonus Program
  • Medical, Dental, Vision Insurance
  • Company-Sponsored Life Insurance
  • Short & Long-Term Disability Insurance
  • Tuition Reimbursement Program
  • 401(K) with Discretionary Company Matching Contributions
  • Employee Assistance Program
JOB SUMMARY
The overall objective and purpose of the Turndown Attendant position are to refresh stay-over guest rooms in the evening hours to further enhance the guest experience. The incumbent is responsible for turning down linen on beds, replenishing towels and amenities, emptying trash, and creating a welcoming ambiance. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.
CORE RESPONSIBILITIES
Primary responsibilities and tasks include, but are not limited to the following:
  • Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
  • Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
  • Turn down beds and ensure lighting and music create the appropriate ambiance
  • Replenish towels and amenities, placing them neatly and according to the standard operating procedure
  • Empty trash containers and debris from room
  • Maintain organization and supply of cleaning products and linen
  • Maintain neat and orderly storage closets
  • Use software program to communicate any deficiencies in rooms and hallways, including but not limited to remote controls, TVs, light bulbs, plumbing, and repairs
  • Work efficiently in order to meet daily requirements
  • Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
  • Solve problems proficiently
  • Secure lost items according to the specifications
  • Maintain a neat and organized work area
  • Assist in laundry and other areas as needed
  • Maintain the integrity of Company proprietary information and protect Company assets
  • Maintain complete knowledge in the use of equipment and property management systems and access according to specifications
  • Maintain complete knowledge and comply with company policies and procedures
  • Maintain neat, clean, and professional appearance according to standards
  • Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
  • Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
  • Develop and maintain a positive working relationship and support the team to achieve our goals
  • Attend required training and meetings
  • All other duties as assigned, planned or un-planned
KNOWLEDGE, SKILLS, AND ABILITIES
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
  • Ability to perform all Turndown Attendant-related tasks and proficiently use job-related tools and equipment
  • Ability to remain calm in various situations, use sound judgment and effectively solve problems
  • Ability to read and interpret documents such as safety rules and procedural manuals
  • Strong written, verbal, and interpersonal skills
  • Ability to follow instructions, prioritize and multi-task
MINIMUM QUALIFICATIONS
  • High school diploma, General Education Degree, or related training equivalent- required
  • Minimum of 6 months of relevant work experience in similar scope and title - required
  • Ability to communicate in the English language - preferred
WORK ENVIRONMENT
The work environment/conditions described herein are representative of those that an incumbent may experience.
  • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
  • Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
  • While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis.
  • Push, pull, and lift up to 40 lbs.
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  • Turndown Attendant

    3 weeks ago

    St. Augustine, Florida, United States Casa Monica Resort and Spa Full time

    Overview: AN INSPIRING CAREER AWAITS YOU The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our...

  • Evening Room Refresh Associate

    5 days ago

    St. Augustine, Florida, United States Casa Monica Resort and Spa Full time

    Salary and Benefits:The Turndown Attendant role offers competitive wages and a range of benefits, including medical, dental, and vision insurance, as well as a tuition reimbursement program and 401(K) with discretionary company matching contributions. Employees also receive Marriott Employee Discounts Worldwide and are eligible for a discretionary bonus...

  • Evening Guest Experience Specialist

    7 days ago

    St. Augustine, Florida, United States Casa Monica Resort and Spa Full time

    Job SummaryThe Turndown Attendant position is responsible for refreshing stay-over guest rooms in the evening hours to enhance the guest experience. The incumbent will turn down linen on beds, replenish towels and amenities, empty trash, and create a welcoming ambiance.

  • Housekeeping Ambassador

    6 days ago

    St. Augustine, Florida, United States Casa Monica Resort and Spa Full time

    Overview:Casa Monica Resort and Spa is a collection of 11 artful hotels and resorts, offering an inspiring career path with endless opportunities for growth. Our mission is to provide intuitive service and exuberant experiences for our guests.The Turndown Attendant role plays a vital part in enhancing the guest experience by refreshing stay-over rooms in the...

  • Ambassador of Warm Hospitality

    5 days ago

    St. Augustine, Florida, United States Casa Monica Resort and Spa Full time

    About Us:Casa Monica Resort and Spa is committed to providing intuitive service and exuberant experiences for our guests. We believe that people want to be inspired, and we strive to create a workplace that is both motivating and rewarding. As a Turndown Attendant, you will play a vital part in enhancing the guest experience and contributing to the success...

  • Luxury Guest Experience Specialist

    6 days ago

    St. Augustine, Florida, United States Casa Monica Resort and Spa Full time

    Job Summary:The Turndown Attendant is responsible for refreshing stay-over guest rooms in the evening hours to enhance the guest experience. This role requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.Responsibilities:Greet and interact with internal and external guests in a...

  • Parking Valet Attendant

    2 days ago

    St. Augustine, Florida, United States Propark Mobility Part time

    Job Description Job Description OverviewValet Attendants Pay Rate: $15.00 per hour plus cash tip$Job Type: Part-timeLocation: St. Augustine, FLShift & Schedule: 11 PM - 7 AM; Friday and SaturdayMust Have: 2 Years Drivers LicenseApplications will be accepted until job is closed.Application Question(s):Do you have a valid driver's license (at least 2...

  • Receptionist (Every Other Weekend)

    2 days ago

    St. Augustine, Florida, United States Southwest Healthcare System Part time

    Responsibilities Cedar Creek Hospital of Michigan opened in as a beautiful and state of the art 54-bed facility. Cedar Creek provides evidence-based treatment to adolescents and adults struggling with mental health issues. Cedar Creek Hospital invests in our patients by offering an integrated medicine approach that provides the latest therapies including...

  • Sign Language Interpreter

    1 day ago

    St. Augustine, Florida, United States Sorenson Communications Part time

    Salary Range: $-$ (depending on location, education, and certifications) Location: St. Augustine, FL (In Center) Hours Requirement: hours minimum of interpreting services required per month (at leaderships discretion). Shifts : Available hours are Monday-Saturday, am-pm MT. (If selected and hired you will initially be asked to work at least one...

  • ydp - sports & recreation - the players championship

    7 days ago

    St. Augustine, Florida, United States Boys & Girls Clubs of Northeast Florida Full time

    Job Description Job Description YOUTH DEVELOPMENT PROFESSIONAL- SPORTS & RECREATION - THE PLAYERS CHAMPIONSHIP - ST AUGUSTINEThis position is designed to help members develop physical fitness, reduce stress, promote positive use of leisure time, appreciate the environment, and improve interpersonal skills.The Sports & Recreation Youth Development...

  • Nutrition Services Dietary Aide PRN

    1 week ago

    St. Augustine, Florida, United States Colonial Pines Healthcare Center Full time

    Colonial Pines Healthcare Center - Nutrition Services - Dietary Aide PRNColonial Pines Healthcare CenterSan Augustine, TXColonial Pines Healthcare Center in San Augustine, TX has an opportunity for a Nutrition Services - Dietary Aide to join our team A rewarding career is waiting for you at a great facility that specializes in long-term and rehabilitative...

  • Administrative Assistant

    3 weeks ago

    St. Augustine, Florida, United States Diocese of St. Augustine Full time

    Catholic Charities Bureau, Inc., St. Augustine Regional Office is seeking a Administrative Assistant. This is a part-time, 25 hour a week (Monday to Friday, 10:00 am to 3:30 pm), non-exempt position located in St. Augustine, FL. The hiring range for this position is $17 to $20 an hour. To apply please submit a cover letter, application and resume. Catholic...

  • Internal Medicine Nurse Practitioner

    3 weeks ago

    St. Petersburg, Florida, United States Necnic Group Full time

    Advanced Practice Provider (ARNP/PA) Full-Time, OutpatientExperienced providers only (no new grads) Job Summary: We are seeking an experienced Midlevel Provider (ARNP/PA) to join our outpatient practice. The provider will be responsible for evaluating, managing, and treating patients under the guidance of the attending physician. Experience with Managed...

  • Guest + Family Experience Associates, Overnight

    7 days ago

    St. Petersburg, Florida, United States Ronald McDonald House Charities of Tampa Bay, Inc. Part time

    Job Description Job Description Come join our team as an overnight Guest & Family Experience Associate at Ronald McDonald House Charity of Tampa Bay. The right candidates will have excellent customer service skills, ensure proper registration and check-out procedures, assist with guest requests, clean common areas, maintain a home-like and supportive...

  • Front Desk Supervisor

    5 days ago

    St. Petersburg, Florida, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3 years of...

  • Revenue Manager

    16 hours ago

    St. Petersburg, Florida, United States TradeWinds Island Resort Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Housekeeping Manager

    20 hours ago

    St. Petersburg, Florida, United States Disability Solutions Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Revenue Manager

    2 days ago

    St. Pete Beach, Florida, United States Highgate Full time

    Overview Follow your passion all the way to paradise at , a consistently rated Tampa Bay Times Top Workplace TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach. The Revenue Manager is responsible for identifying and maximizing all potential revenue opportunities for the...

  • Revenue Manager

    21 hours ago

    St. Pete Beach, Florida, United States TradeWinds Island Resort Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Orthopedic Medical Billing Analyst

    5 hours ago

    St. Petersburg, Florida, United States CHILDREN'S ORTHOPAEDIC AND SCOLIOSIS SURGERY ASSOC Full time

    Join Our Thriving Pediatric Orthopedic GroupAre you a detail-oriented medical billing and coding professional that is passionate about ensuring accurate billing in a fast-paced environment? We are seeking a highly motivated Medical Billing Analyst to join our revenue cycle management team and play a vital role in bringing patient accounts to a zero...