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Healthcare Advocate Representative

4 months ago

Oroville, United States Oroville Hospital Full time
Job #: 11200

Job Category: Clinics - Outpatient

Job Type: Full Time

Shift Type: Variable

Facility:

Department: Clinic Management

Pay Range: $18.30/hr. - $24.60/hr.

Open Date: 04.09.24

Close Date:

Qualifications:
  • High School graduate or its equivalency
  • Ability to multi- task and prioritize work
  • Demonstrates superior customer service skills
  • Must possess basic computer skills, such as Microsoft Excel and Word
Job Details:
Start Date:

Open Until Filled. Opportunity for incentive pay based on performance.

Qualifications:
  • High School graduate or its equivalency
  • Prior experience in healthcare field preferred
  • Previous telecommunication experience preferred
  • Must possess basic computer skills, such as Microsoft Excel and Word
  • Ability to multi- task and prioritize work
  • Demonstrates superior customer service skills
  • Bilingual preferred
Duties &
Responsibilities:

Job Summary

The Healthcare Advocate Representative will serve as a member of the healthcare team by assisting patients and providers in scheduling incoming specialty referrals.

Duties
  • Call and Schedule patients with appropriate specialty from predefined assigned data base
  • Track completion of referrals with appropriate documentation
  • Coordinate specific needs for imaging/labs/testing by specialty
  • Assemble information concerning patient's clinical background and referral needs
  • Provide appropriate clinical information to specialist
  • Contact insurance companies to ensure prior authorization requirements are met
  • Performs all duties in an independent manner with little or no need for direct supervision
  • Complies with personnel policies and hospital safety policies
  • Ability to establish and maintain effective working relationships with staff, patients and the public.
  • Performs other duties as assigned
Other Info:

Lifting Requirements: Sedentary, generally lifting objects not more than 25 Ibs. and/or carrying objects weighing 10 Ibs.

Job Posted:

04/09/2024