Customer Service Representative

4 weeks ago

Sidney, United States Ivex Protective Packaging Full time
Job Overview

We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.

You will be required to respond to customers' queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions.

In addition to this, you should be well-versed with our company's policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients.

If you have the desired skills and qualifications required for this role, you can send in your applications to us.

Responsibilities
  • Update and maintain customer information in the database.
  • Understand the kind of services we offer during the job training.
  • Provide customers with all the information that they require.
  • Keep track of customer accounts by recording their account information and the issues they have reported.
  • Handle customer complaints actively and ensure its resolution on time.
  • Take orders and calculate the charges by processing customers' information.
  • Answer customer questions and maintain healthy relationships with the customers.
  • Review customer accounts for any changes.
  • Resolve customer complaints on time and ensure the quality of services is maintained.
  • Handle change in policies of the company and explain them to the customer.
  • Generate sales leads for our clients.
  • Maintain a record of all the tasks undertaken and submit it to the higher management.
Requirements
  • Bachelor's degree in any discipline. High School Diploma with relevant experience will also be considered.
  • 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.
  • Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.
  • Knowledge of social media will be an added benefit.
  • Ability to provide results under pressure.
  • Excellent communication and interpersonal skills.
  • Good problem-solving skills.

  • Customer Service Representative

    5 days ago

    Sidney, United States Ivex Protective Packaging Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

  • Customer Service Representative

    4 weeks ago

    Sidney, United States Ivex Protective Packaging Full time

    Job Overview We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers' queries and resolve them as soon as...

  • Customer Service Representative

    3 weeks ago

    Sidney, United States Michele Herres - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Michele Herres - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make...

  • Customer Service Technician

    5 days ago

    Sidney, United States BrightSpeed Full time

    Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic...

  • Customer Service Technician

    1 week ago

    Sidney, United States Brightspeed Full time

    Job DescriptionBrightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within...

  • Customer Service Sales Associate

    2 weeks ago

    Sidney, United States Manpower Group Inc. Full time

    This position is responsible for aftermarket sales in an assigned product line. The incumbent will work directly with our customer base to increase sales volume and gross margin for aftermarket parts and services. Inside Sales/Customer Service, Representatives of all levels will need to be able to listen to feedback from our customers to determine...

  • Delivery Truck Driver

    6 days ago

    Sidney, United States LinPepCo Full time

    Job DescriptionJob DescriptionHours: Tuesday - Friday - 7 a.m. Pay Starting from $22 / hourBenefits include Medical, Dental, Vision, Life, Employee Assistance Program, 401K, and 401K MatchingJob SummaryThe purpose of this role is to deliver product to customer account. The Delivery Customer Representative is also responsible for stocking, rotating and...

  • Customer Relations Representative

    2 weeks ago

    Sidney, United States Tim Lecher - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Relations Representative

    1 week ago

    Sidney, United States Tim Lecher - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Retail Customer Service Cashier

    3 weeks ago

    Sidney, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 2241 Fair Rd Sidney, OH, 45365 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast,...

  • Retail Customer Service Cashier

    1 week ago

    Sidney, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 2241 Fair Rd Sidney, OH, 45365 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast,...

  • Retail Customer Service Cashier

    3 weeks ago

    Sidney, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434088 Address: 645 Chase Dr. Sidney, NE, 69162 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Love Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Retail Customer Service Cashier

    2 weeks ago

    Sidney, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434044 Address: 2241 Fair Rd Sidney, OH, 45365 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Love Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Retail Customer Service Cashier

    1 week ago

    Sidney, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434088 Address: 645 Chase Dr. Sidney, NE, 69162 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Love Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Customer Service Specialist $17/HR

    2 weeks ago

    Sidney, United States Rollins Full time

    ** Customer Service Specialist $17/HR** **Job Category****:** Customer Service **Requisition Number****:** CUSTO024620 Showing 1 location **Job Details** **Description** **$17.00 Per Hour** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are full-time with benefits, fully paid...

  • Traveling Member Service Representative

    3 weeks ago

    Sidney, United States Sfcuonline Full time

    ** Sidney Federal Credit Union** ** Traveling Member Service Representative (MSR II)** Sidney, NY 13838 Our dedicated team is about more than just who we are today. New perspectives. New ideas. It's about creating opportunities for who we can be, for each other and our members. We offer you the training and tools to be both happy and successful in your...

  • Traveling Member Service Representative

    1 week ago

    Sidney, United States Sfcuonline Full time

    ** Sidney Federal Credit Union** ** Traveling Member Service Representative (MSR II)** Sidney, NY 13838 Our dedicated team is about more than just who we are today. New perspectives. New ideas. It's about creating opportunities for who we can be, for each other and our members. We offer you the training and tools to be both happy and successful in your...

  • Outside Sales-Energy Representative

    2 weeks ago

    Sidney, United States Sales Focus Inc. Full time

    Job DescriptionJob DescriptionWho We Are!  Sales Focus Inc., the sales outsourcing pioneer, is looking to hire full-time Outside Sales Representatives on behalf of our client Constellation Energy. SFI pioneered the sales outsourcing industry in the United States in 1998. We have 25 years of experience working within a wide range of industries to boost...

  • Outside Sales-Energy Representative

    2 months ago

    Sidney, United States Sales Focus Inc. Full time

    Job DescriptionJob DescriptionWho We Are!  Sales Focus Inc., the sales outsourcing pioneer, is looking to hire full-time Outside Sales Representatives on behalf of our client Constellation Energy. SFI pioneered the sales outsourcing industry in the United States in 1998. We have 25 years of experience working within a wide range of industries to boost...

  • Outside Sales-Energy Representative

    1 week ago

    Sidney, United States Sales Focus Inc. Full time

    Job DescriptionJob DescriptionWho We Are!  Sales Focus Inc., the sales outsourcing pioneer, is looking to hire full-time Outside Sales Representatives on behalf of our client Constellation Energy. SFI pioneered the sales outsourcing industry in the United States in 1998. We have 25 years of experience working within a wide range of industries to boost...