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Deskside Support Technician
3 months ago
Job Title: Desk Side Support
Location: Hebron, Kentucky
Schedule: Temp - 3-4 months, Full-time hours Sunday-Thursday 6am-3pm Local Time
Travel: No
Description & Requirement:
- Provide Deskside Support including general computer hardware and software troubleshooting
- Request, enable and setup accounts and access for new users
- Install standard image for new and re-image systems
- Configure (hardware, software) client computers prior to installation
- Maintain and troubleshooting local Zebra and HP printers and handheld scanners
- Deliver/Install Assets
- Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
- Manage IT Ticket Queue of requests to meet the SLA requirement
- Good communication and interpersonal skills to work with customers
- US Citizen or Permanent Resident required
- Onsite Support, not remote