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Deskside Support Technician

3 months ago


Hebron, United States Golden Star Technology Full time

Job Title: Desk Side Support

Location: Hebron, Kentucky

Schedule: Temp - 3-4 months, Full-time hours Sunday-Thursday 6am-3pm Local Time

Travel: No

Description & Requirement:

  • Provide Deskside Support including general computer hardware and software troubleshooting
  • Request, enable and setup accounts and access for new users
  • Install standard image for new and re-image systems
  • Configure (hardware, software) client computers prior to installation
  • Maintain and troubleshooting local Zebra and HP printers and handheld scanners
  • Deliver/Install Assets
  • Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
  • Manage IT Ticket Queue of requests to meet the SLA requirement
  • Good communication and interpersonal skills to work with customers
  • US Citizen or Permanent Resident required
  • Onsite Support, not remote