Sr IT Service Desk Analyst
2 days ago
Overview
At Ernest Health, we provide specialized medical and rehabilitative services to our patients through our rehabilitation and long-term acute care hospitals. We treat patients who often are recovering from disabilities caused by injuries or illnesses, or from chronic or complex medical conditions.
We strive to attract, retain, develop, and empower our employees, supporting them in their professional growth with career advancement opportunities and a path to success within our organization.
We are seeking a Senior IT Service Desk Analsyt to join our team
This is a remote position.
As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.
Our hospital offers comprehensive benefits, designed to support your health and financial well-being.
Benefits:
- PPO and High Deductible Medical Plan options
- Flexible Spending and Health Savings Account options available
- Dental and Vision coverage
- 401K with employer matching
- Life insurance
- Short-and-long term disability
- Employee Assistance Program
- Wellness Program with quarterly wellness challenges with participation incentives
- Earned Time Off - start accruing vacation time on start date
Required Skills:
- Associate's Degree in Computer Science or related discipline required; Bachelor's preferred.
- Minimum 1 Year IT Customer Support Service Desk Experience required.
- Microsoft Active Directory User Management Experience required.
- Microsoft Exchange Management Console Experience required
- Experience with Windows 7, Windows 10, Office Suite software, and. Windows Server Administration preferred.
- HelpDesk Institute (HDI) Support Center Analyst certification must be obtained within one year of hire.
- Ability to travel periodically.
- Advanced troubleshooting skills.
- Demonstrates general computer skills including: data entry, word processing, email, and record management.
- Effective organizational and time management skills.
- Effective written and verbal communication skills.
- Ability to maintain quality and safety standards.
- Ability to maintain proper levels of confidentiality.
- Ability to work closely and professionally with others.
Responsibilities
Responsible for daily support of staff and technical Services for the Service desk. Initial training of new Support Service Desk Analysts. Contributes best practices for the support of Clinical and Administrative Users communities. Maintains key performance metrics for Service Desk and monitors actual performance vs targets for all areas of service desk. Identify opportunities where the Service desk can improve their support of customers. Implements action plans to address areas of improvement for customer support. Integrates the "Guiding Principles" into daily practice. Performs duties of a Service Desk Analyst as needed.
-
IT Service Desk Analyst
2 months ago
Mesquite, United States Ernest Health Full timeOverview At Ernest Health, we provide specialized medical and rehabilitative services to our patients through our rehabilitation and long-term acute care hospitals. We treat patients who often are recovering from disabilities caused by injuries or illnesses, or from chronic or complex medical conditions. We strive to attract, retain, develop, and empower our...
-
Financial Analyst
3 weeks ago
Mesquite, Texas, United States General Dynamics Ordnance & Tactical Systems Full timeSr Financial Analyst Job DescriptionWe are seeking a highly skilled Sr Financial Analyst to join our team at General Dynamics Ordnance and Tactical Systems. As a key member of our financial team, you will play a critical role in supporting the mission of the warfighter by delivering financial expertise and analysis that drives business decisions.Key...
-
Sr Financial Analyst
3 weeks ago
Mesquite, United States Unavailable Full timeOverview General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for a Sr Financial Analyst to join our Mesquite Team. We take pride in supporting the mission of the warfighter by delivering the best, to the best. Our products can be...
-
Senior Financial Analyst
4 weeks ago
Mesquite, Texas, United States General Dynamics Full timeJob SummaryGeneral Dynamics Ordnance and Tactical Systems is seeking a highly skilled Sr Financial Analyst to join our team in Mesquite, TX. As a key member of our finance team, you will be responsible for performing economic research and studies, analyzing profit-and-loss income statements, and preparing reports and recommendations to management.Key...
-
Front Desk Associate
4 weeks ago
Mesquite, Nevada, United States Eureka & The Brook Full timeJob SummaryEureka & The Brook is seeking a highly skilled and customer-focused Front Desk Clerk to join our team.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Register guests into the hotel and settle their account upon check outInteract...
-
Senior Financial Analyst
4 weeks ago
Mesquite, Texas, United States General Dynamics Full timeJob Summary:We are seeking a highly skilled Senior Financial Analyst to join our team at General Dynamics Ordnance and Tactical Systems. As a key member of our finance team, you will be responsible for performing economic research and studies, analyzing profit-and-loss income statements, and preparing reports and recommendations to management.Key...
-
Front Desk Associate
4 weeks ago
Mesquite, United States Fitness Connection Full timeJob DetailsJob Location 1415-Mesquite - Mesquite, TX DescriptionPOSITION SUMMARY Are you passionate about a fit lifestyle and making everyone around your feel welcome? Are you looking for somewhere that will allow you to grow your passion for both while giving you the opportunity to grow your career? Fitness Connection is hiring for our Front Desk...
-
Front Desk Associate
4 weeks ago
Mesquite, Texas, United States Fitness Connection Full timeFront Desk Associate Job DescriptionAt Fitness Connection, we're seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will play a vital role in creating a welcoming and energetic environment for our members and guests.Key Responsibilities:Provide exceptional customer service and engage with...
-
Front Desk Medical Receptionist
2 months ago
Mesquite, United States NeueHealth Full timeBack to Career SiteWe are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all.We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare...
-
Front Desk Medical Receptionist
2 months ago
Mesquite, United States NeueHealth Full timeBack to Career Site We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all. We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare...
-
Sales and Service Associate
2 months ago
Mesquite, United States 24 Hour Fitness Full time24 Hour Fitness - 3600 W Emporium Cir [Guest Service / Front Desk] As a Sales and Service Associate at 24 Hour Fitness, you'll: Deliver an outstanding and well-rounded sales and service experience to all guests and members; Ensure guests have a welcoming, informative, and enjoyable experience when they visit; Help inspire guests to take the right next steps...
-
Sales Desk Manager
3 weeks ago
Mesquite, United States Lithia & Driveway Full timeDealership:L0349 John Eagle Honda of Dallas John Eagle Honda of Dallas We are part of Lithia Motors, a Fortune 500 (#140!) , publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career...
-
Bilingual Customer Service Ambassador
4 weeks ago
Mesquite, Texas, United States Planet Fitness Full timeJob SummaryThe Bilingual Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a strong focus on creating a welcoming and inclusive environment for all.Key ResponsibilitiesCustomer Service: Greet...
-
Investment Analyst
2 months ago
Mesquite, United States Vaco Full timeInvestment AnalystDallas, TXOne of Vaco’s investment companies in the tech space is looking to add an Analyst to the team. A lot of potential for upward mobility and growth and potential to work with a team buildout in Dallas!Company offers: Unlimited PTO, 100% health insurance coverage for individuals, flat org structure - lots of exposure to C-suite...
-
Mesquite, Texas, United States Larry Allen Sr - State Farm Agent Full timeJob OverviewAre you interested in a career that offers the opportunity to build and develop customer relationships within the community?This position is an excellent chance to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.As a member of our agency team, you will have the opportunity to educate...
-
Customer Service Representative
1 month ago
Mesquite, Texas, United States Retro Fitness Full timeRetro Fitness Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our front desk team, you will be responsible for delivering exceptional service to our members and ensuring a safe and clean health club environment.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
1 month ago
Mesquite, Texas, United States Lithia Motors Full timeAbout UsLithia Motors is a leading dealership group dedicated to delivering exceptional customer experiences. We're committed to honesty, integrity, and a passion for excellence.Job SummaryWe're seeking a skilled Receptionist to join our team at Mesquite Kia. As a key member of our front desk team, you'll provide top-notch customer service, ensuring a...
-
Social Skills BCBA
5 days ago
Mesquite, United States Action Behavior Centers Full timePremier ABA Provider for Children with Autism *We are a Responsive Employer - we will be in touch with you within 24 hours of applying* Why BCBAs / Senior BCBAs / Assistant Clinical Directors / Clinical Directors Choose ABC's Transition Academy: Transition Academy: New Program focused on serving children between 5-12 years old. Hours of...
-
Social Skills BCBA
6 days ago
Mesquite, United States Action Behavior Centers Full timePremier ABA Provider for Children with Autism *We are a Responsive Employer - we will be in touch with you within 24 hours of applying* Why BCBAs / Senior BCBAs / Assistant Clinical Directors / Clinical Directors Choose ABC's Transition Academy: Transition Academy: New Program focused on serving children between 5-12 years old. Hours of...
-
Operations Manager
3 weeks ago
Mesquite, United States Fitness Connection Full timeJob DetailsJob Location1415-Mesquite - Mesquite, TXDescriptionPosition SummaryAs an Operations Manager at Fitness Connection, you'll oversee all aspects of the Front Desk, Kids Club operations, and any subordinate management staff. This role includes overseeing cleanliness, maintenance, general administration, customer service, and revenue production....