Inside Channel Manager

4 weeks ago

San Francisco, United States Fusion Connect Full time

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Job Description:

Key Responsibilities:

  • Engage with and recruit dormant Fusion Connect partners to sell Fusion Connect solutions.
  • Build strong relationships that allow for regular communication driving opportunities to Fusion Connect.
  • Reengage with untapped partner base to drive stronger relationships, cultivate insights, and promote pipeline growth.
  • Identify and create opportunities that lead to direct funnel generation from partners.
  • Identify reasons for low sales/disengagement and remove barriers to success.
  • Establish productive and professional relationships with key contacts in assigned partner accounts.
  • Contact various partner leads from Technology Solutions Distributors (TSD) events and cultivate new relationships for Fusion Connect to pursue and generate opportunities.
  • Coordinate the involvement of company resources to meet partner performance objectives and partners' expectations.
Additional Responsibilities:
  • Develop and maintain relationships with partners to drive revenue growth.
  • Identify and pursue new business opportunities through the indirect channel.
  • Collaborate with cross-functional teams to develop sales strategies and action plans.
  • Monitor and analyze sales performance and make recommendations for improvement.
  • Train and educate partners on Fusion Connect products and services to increase their selling capabilities.
  • May participate in industry events and conferences to network and promote Fusion Connect's products and services.
  • Act as a liaison between partners and Fusion Connect to address any issues and ensure a positive working relationship.
  • Utilize CRM tools to manage and track partner sales activities and progress.
  • Provide regular updates and reports on sales activities, pipeline, and forecasts.
  • Stay current on industry trends and competitors to inform sales strategies and tactics.
  • Meet and exceed sales targets and goals set by Fusion Connect.
  • Continuously improve and refine sales processes to achieve greater efficiency and effectiveness.
  • Communicate effectively with internal teams to ensure a seamless and successful partner sales experience.
  • Represent Fusion Connect with a high level of professionalism and integrity at all times.
  • Proactively identify and resolve any barriers to partner success.
Knowledge, Skills, and Abilities Requirements:
  • Excellent communication skills (verbal and written)
  • Ability to exercise tact and good interpersonal skills
  • Excellent organization and time management skills
  • Salesforce, MS Office
  • Demonstrated excellent leadership
  • Ability to be proactive with a sense of urgency
  • Ability to keep customer (internal and external) information confidential
  • Preparing written presentations, reports, and price quotations
  • Conduct contract negotiations
  • Defining and executing agent sales plans
  • Must be willing to travel up to 15%
  • Microsoft Voice highly desirable
  • Knowledge of UCaaS desirable
Education and/or Experience Requirements:
  • Two or more years' Channel Management experience in the telecommunications industry
  • Demonstrated success in Channel Sales
  • Certificates, Licenses, Registrations:
  • Valid U.S. driver's license with no major violations within the past three years, and reliable transportation

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