Python Developer- Tech Lead

7 days ago

Phoenix, United States ESB Technologies Full time

Python Dev

Local Candidates to: American Express- 18850 N 56th St, Phoenix, AZ 85050 or 1500 NW 136th Ave, Sunrise, FL 33323 (1st preference to Phoenix)

There's other highlighted information in the email, please review.

Client & Address:18850 N 56th St, Phoenix, AZ 85050 or 1500 NW 136th Ave, Sunrise, FL 33323 (1st preference to Phoenix)

Role/Title: Python Developer- Tech Lead

Remote or Onsite: Hybrid (3 days onsite/ 2 days remote)

Position Type: Contract (6+ months)

Start Date: ASAP

H1 Friendly/ISS Friendly: No.

Call Notes:

This team oversees servicing Technology; all of data and analytics/ servicing data.

Supporting the customer service domain and building capabilities for CCP and frontline engineers

Building in speech to text scalable engine that can convert conversations into a transcript .

Multiple Gen AI use cases AMEX has been working on

Summarization Use Case

Speech to Text - scalable engine

*experience with machine learning would be plus.

* GCP and GCP services are a big plus

*Gen AI experience is a big plus

Back-end server side no Front-end; building microservices and data related work.

Current needs are around senior engineers- tech leads that would be comfortably mentoring junior engineers and will have 3 scrum teams.

10+ years experience just not as an individual contributor but also as a hands-on tech lead

Requirements:

10+ years of experience in software development, with significant expertise in Python and machine learning.

Strong background in speech-to-text technologies and unstructured data handling.

Proficiency in NLP and building scalable ML models.

Experience with Google Cloud Platform (GCP) and GCP services is essential.

Excellent problem-solving skills and the ability to work in a fast-paced environment.

Strong communication skills and the ability to mentor and guide junior engineers.

Nice to Have:

Experience with Java and API development.

JD:

About the Role:

We are seeking a highly skilled Tech Lead specializing in speech-to-text technologies, unstructured data, and natural language processing (NLP). This role is crucial for driving our initiatives in building scalable speech-to-text engines and implementing multiple Gen AI use cases.

Key Responsibilities:

Lead and mentor a team of engineers across three scrum teams.

Develop and deploy scalable speech-to-text solutions and NLP models.

Collaborate with customer service teams to enhance servicing capabilities for frontline engineers.

Drive the implementation of Gen AI use cases, including summarization and speech-to-text technologies.

Work with data and analytics teams to improve servicing technology through innovative solutions.

Ensure robust back-end server-side development, focusing on microservices and data-related work.

Requirements:

10+ years of experience in software development, with significant expertise in Python and machine learning.

Strong background in speech-to-text technologies and unstructured data handling.

Proficiency in NLP and building scalable ML models.

Experience with Google Cloud Platform (GCP) and GCP services is essential.

Excellent problem-solving skills and the ability to work in a fast-paced environment.

Strong communication skills and the ability to mentor and guide junior engineers.

Nice to Have:

Experience with Java and API development.

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