Childcare Attendant

Overview:

The Naperville Park District is hiring Childcare Attendants. This position is responsible for supervising children in the Fort Childcare and Indoor Playground and is under the direction of the Childcare Coordinator.

Essential Duties & Responsibilities:

1. Provide a safe and welcoming environment by supervising and interacting with children ages 12 weeks to 11 years.
2. Communicate concerns and updates to parents in a tactful and discrete manner.
3. Prepare age appropriate activities and equipment for children.
4. Maintain cleanliness of the Fort Childcare area and Indoor Playground.
5. Maintain accurate records, including but not limited to child information sheet, usage and payroll.
6. Provide exceptional customer service; model and train on customer service standards.
7. Respond quickly to customer complaints or inquiries.
8. Notify Childcare Coordinator or Activity Center Manager of situations regarding the operation of the program such as broken equipment, equipment shortages, facility damages, disciplinary concerns and participant concerns.
9. Monitor inventory of supplies and equipment. Report needed items to Childcare Coordinator.
10. Respond appropriately to emergencies inside the facility and surrounding area.
11. Maintain a safe, clean and friendly environment for members and guests.
12. Demonstrate and support park district customer service standards.
13. Maintain a proactive approach to safety and risk management. Participate in the creation, implementation and evaluation of sound risk management policies and procedures. Report all accidents and incidents in a timely manner. Conduct timely accident investigations, complete accurate and timely accident and incident reports. Work collaboratively with the HR Department on claims. Is prepared for and cooperative during the loss control review process and PDRMA field visits.
14. Follow and model compliance with all District, State, Federal and departmental safety and risk management, personnel, administrative policies and procedures, ordinances and regulations.

Other Duties and Responsibilities:

• Assist with member retention and special events.
• Available to substitute shifts as needed.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrate excellent communication skills (i.e., professional ability to attend to customer needs).
• Demonstrate initiative and professionalism.
• Understand and implement child/staff ratios.
• Ability to communicate with and instruct adults and children.
• Ability to address complaints and resolve concerns as needed.

Education and Experience:

• Experience in babysitting or childcare.
• Minimum of 16 years of age and older.
• Possession of, or ability to obtain, Infant CPR, AED and First Aid certification within three (3) months of date of hire.

Special Considerations:

• Ability to lift weight (45 lbs).
• Subject to modified/flexible work schedule.