Information Security Analyst, Staff

2 weeks ago


Chantilly, United States ManTech Full time

Description & Requirements

ManTech is seeking a motivated, career and customer-oriented Information Security Analyst to join our team in the Chantilly, VA area.

Responsibilities include, but are not limited to:

  • Support a team at a government location to provide DEERS PII changes, CAC, Token, Retired Military ID issuance, PIN reset, and Helpdesk support.

  • Support Identity, Access, and Credentialing issues within a customer service environment.

  • Resolve ServiceNow and JIRA tickets related to access and credentialing issues.

  • Contribute to the completion of project and group milestones.

  • As needed, provides input to project deliverables and reports.

  • Contributes to solutions to a variety of complex technical problems.

Basic Qualifications:

  • 2+ years of related experience.

  • Typically requires a B.S. degree or 4+ additional years of experience

  • Prior experience in similar environment is desired.

  • Excellent customer service skills.

  • Must be organized and ability to prioritize workload.

  • General understanding of Identity, Access, and Credentialing services.

  • Understanding of PKI.

  • Familiarity with ticketing systems such as JIRA and ServiceNow.

  • Trouble shootings skills to narrow down where customer issues may reside.

  • Ability to work off shifts between the hours of 7 AM ET and 5 PM ET.

  • Prior experience working with PII information and data.

  • Prior experience working with MS Word, Excel, and SharePoint.

  • Must be able to multi-task, work independently and as part of a team, share workloads, and deal with sudden shifts in project priorities.

Security Clearance Requirements:

  • TS/SCI w/ Polygraph

Physical Requirements:

  • Must be able to remain in a stationary position 50%

  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.


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