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RN Admissions Resource Nurse
3 months ago
JOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEART
Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate, personalized care to patients and their families during end-of-life transitions. We hire individuals who wish to thrive on playing a unique role in a person's life. They are compassionate clinicians and administrative staff who take pride in serving as advocates for each and every patient and who are fulfilled by being part of a very intimate stage of life. Collectively we serve patients, their families, and the community. Are you looking for a fulfilling role that will allow you to make a difference in a patient's life? Please apply today
Full time position - 40 hours
Must be available to work every other weekend.
Position Summary
The RN Admissions Resource Nurse has primary responsibility for timely scheduling of face-to-face, "home" visits by hospice staff to those inquiring about hospice services' ideally meeting them on the same day as the inquiry. This role will play a crucial role in census development in conjunction with the marketing department. Whether through telephone, fax, or e-mail/website, this role creates each possible customer's first impression of Hospice of the North Coast.
QUALIFICATIONS:
Education:
Completion of high school required; ADN PSN preferred additional coursework in healthcare-related areas strongly recommended.
Credentials:
CA RN License/CHPN preferred.
Experience:
Minimum of two years of healthcare experience required. One year experience in hospice preferred. Track record of customer service excellence required.
Core Competencies:
Knowledge of hospice requirements including Medicare, Medicaid, and private insurance guidelines. Ability to respond timely to the needs of physicians, discharge planners, long-term care partners, patients, and family members. Ability to coordinate services with referral sources, hospice staff, patients, and families. Ability to communicate effectively and work well with others; consistently present with a calming manner and positive attitude. Exceptional listening skills, creativity, and problem solving are vitally important to the time-sensitive nature of the work performed in this role. Must have, or develop quickly, skills to navigate assorted spreadsheets, and our EMR -Matrix Care.
Other:
Valid Driver's License, reliable transportation and auto insurance.
EXCELLENT BENEFIT PACKAGE INCLUDES:
**Health insurance coverage, Medical/Dental/Vision 100% paid by employer
**Matching 401K plan
**Free Life Insurance/LTD plan
**Continuous professional and clinical training
**Generous PTO accrual
**Holiday Pay
**EAP - Employee Assistance Program
**Small service area
