Host/Hostess

HOST/HOSTESS CUMBERLAND,MD {#hosthostess-cumberlandmd color="#333333" size="24"} APPLY SHARE POSITION SUMMARY: Customer Service orientated position primarily responsible for greeting and welcoming, seating, and thanking guests at the restaurant according to Potomac Family Dining Group and Applebees brand standards for guest service. ESSENTIAL DUTIES AND...

HOST/HOSTESS CUMBERLAND,MD {#hosthostess-cumberlandmd color="#333333" size="24"} APPLY SHARE POSITION SUMMARY: Customer Service orientated position primarily responsible for greeting and welcoming, seating, and thanking guests at the restaurant according to Potomac Family Dining Group and Applebees brand standards for guest service. ESSENTIAL DUTIES AND...

Managing bookings, either in person, over the phone, or online Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests thats in line with the restaurant or bars image or branding Providing a point of contact for customer feedback and helping to resolve any customer issues Providing personalised service and...

Greeting customers as they walk into the restaurant Helping guests with reservations and guiding them to their table Giving guests accurate wait time estimates and seating them in the waiting area Providing customers with menus and answering any initial questions they may have Optimizing seating at different tables to ensure even workload for wait...