Credit Manager

The Credit Manager is responsible for overseeing and ensuring accurate and efficient Accounts Receivable and Credit activity. This role will manage a team to oversee payment applications received into multiple bank accounts and collections for all customers, as well as new customer set up. Requires strong interpersonal, managerial, leadership, and business office skills, including critical thinking and the ability to produce and present detailed Accounts Receivable information. This is a key role within our Accounting Team, and you will play a vital role in maintaining positive relationships with our customers and internal business partners. This person will report directly to the Accounting Operations Manager.

Responsibilities Include

• Oversee day-to-day operations of Accounts Receivable to ensure tasks and deliverables are completed accurately and timely with exceptional customer service.
• Drive the strategic management of customer accounts, including diligent follow-up on outstanding invoices and proactive resolution of billing discrepancies.
• Support and maintain departmental best practices, policies, and standardized workflows through continuous improvement initiatives.
• Assign tasks and monitor team performance to ensure efficiency and productivity.
• Conduct credit checks and set up new customers.
• Assist the team with escalated items.
• Strategize to improve payment turnaround.
• Ensure that all AR duties are performed in accordance with the monthly closing calendar.

Skills

• Exceptional organizational and time management skills.
• Strong critical thinking, research, problem-solving, and analytical skills.
• Proficient in Microsoft Office with an emphasis in Excel.
• Effective communication skills; verbal and written.
• Must be able to work in a team environment as well as working alone.
• Attention to detail and accuracy.

Qualifications

• Bachelor’s degree or relevant work experience.
• 3+ years of AR leadership, including effective people leadership.
• Subject matter expert in accounts receivable in manufacturing including invoicing, cash applications and business to business collections.
• Experience managing large, complex accounts.

We offer competitive pay and a full benefits package including medical, dental and

vision insurance, paid vacation and holidays, 401(k), flexible spending accounts and profit sharing.

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