Night Audit Clerk- Springhill Suites Phoenix/Avondale, AZ

2 weeks ago

Avondale, United States Hotel Equities Full time

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Springhill Suites Phoenix/Avondale, AZ in Avondale, AZ.

Night Auditor (Overnight Shift 11 PM-7 AM)

Job Purpose:

The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

  • Check guests in, issue room keys, and provide information on hotel services and room location.
  • Ensure required identification is taken from guests at check-in in line with local legislative requirements.
  • Answer phones in a prompt and courteous manner.
  • Up-sell rooms where possible to maximize hotel revenue.
  • Answer, record and process all guest calls, messages, requests, questions or concerns.
  • Record guest preferences in the system.
  • Check guests out, including resolving any late or disputed charges.
  • Accurately process all cash and credit card transactions using established procedures.
  • Issue, control and release guest safe-deposit boxes in line with hotel procedures.
  • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines.
  • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
  • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc
Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:
  • Frequently standing up behind the desk and front office areas.
  • Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
  • Handling objects, products and computer equipment.
  • Basic computer skills to operate various property management and reservations systems, etc.
Other:
  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Must be able to work overnight shifts, weekends, and holidays
  • Life insurance
  • Parental leave
  • Referral program

  • Night Audit Clerk- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Springhill Suites Phoenix/Avondale, AZ in Avondale, AZ.Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of contact and...

  • Laundry Attendant- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Laundry Attendant for the Springhill Suites Phoenix/Avondale in Avondale, AZ.Job Purpose:The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other...

  • Lobby Attendant- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lobby Attd. for the Springhill Suites Phoenix/Avondale in Avondale, AZJob Purpose:Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to...

  • Housekeeper- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Springhill Suites Phoenix/Avondale, AZ in Avondale, AZ.Job Purpose:Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety...

  • Comp Food Attendant- Springhill Suites Phoenix/Avondale, AZ

    5 days ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Comp Food Attendant for the Springhill Suites Phoenix/ Avondale in Avondale, AZ.Job Purpose:Under general supervision, provides prompt and courteous food service to restaurant customers. Warm,...

  • Comp Food Attendant- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Comp Food Attendant for the Springhill Suites Phoenix/ Avondale in Avondale, AZ.Job Purpose:Under general supervision, provides prompt and courteous food service to restaurant customers. Warm,...

  • Maintenance Technician- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Tech for the Springhill Suites Phoeniz/Avondale in Avondale, AZ.Job Purpose:The Maintenance 1 is responsible for maintaining the overall operation of the maintenance department and the...

  • Front Desk Clerk- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Springhill Suites Avondale, AZ Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Springhill Suites Phoenix/Avondale AZ in Avondale, AZ.Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing...

  • Housekeeper- Springhill Suites Phoenix/Avondale, AZ

    5 days ago

    Avondale, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Springhill Suites Phoenix/Avondale, AZ in Avondale, AZ. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest...

  • Housekeeper- Springhill Suites Phoenix/Avondale, AZ

    6 days ago

    Avondale, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Springhill Suites Phoenix/Avondale, AZ in Avondale, AZ. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest...

  • Front Desk Clerk- Springhill Suites Phoenix/Avondale, AZ

    2 weeks ago

    Avondale, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Springhill Suites Phoenix/Avondale AZ in Avondale, AZ. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information...

  • Director of Sales-New SpringHill Suites, Avondale-Phoenix, AZ

    4 weeks ago

    Avondale, United States Hotel Equities Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for the Brand New SpringHill Suites, Avondale, AZYour expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales...

  • Dermatology job in Avondale AZ

    3 days ago

    Avondale, United States Archway Physician Recruitment LLC Full time

    Dermatologist needed in Avondale, AZ 20 miles to downtown Phoenix Full time, Permanent General Dermatologist Opportunity Details: Board Certified/Board Eligible Dermatologist Full Time Opportunity with Flexible Schedule Lucrative Base Salary + Productivity Bonus = Uncapped Earning Potential EMA Enabled Clinic Autonomy in your practice Full Benefits package...

  • SLP Needed in Avondale, AZ

    5 days ago

    Avondale, Arizona, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Explore Avondale: Avondale, a dynamic suburb of Phoenix, is celebrated for its diverse community, extensive recreational options, and vibrant local events. This fast-growing city offers a perfect blend of urban amenities and suburban tranquility, ideal for professionals and families alike. Position...

  • Cardiology Physician Assistant Needed 25 Min from Phoenix AZ

    4 weeks ago

    Avondale, United States Royal Oak Health Group Full time

    Healthcare employer located in Phoenix, AZ is looking to hire a Physician Assistant to work in one of their satellite offices in Avondale, a Phoenix suburb 25 minutes away.This is a full-time opportunity for a Physician Assistant with a minimum of one year of experience in cardiology.Essential Functions of the Position:Provide patient services to adolescent,...

  • Cardiology Physician Assistant Needed 25 Min from Phoenix AZ

    3 weeks ago

    Avondale, United States Royal Oak Health Group Full time

    Healthcare employer located in Phoenix, AZ is looking to hire a Physician Assistant to work in one of their satellite offices in Avondale, a Phoenix suburb 25 minutes away.This is a full-time opportunity for a Physician Assistant with a minimum of one year of experience in cardiology.Essential Functions of the Position:Provide patient services to adolescent,...

  • Clinical Director

    2 months ago

    Avondale, United States The Adecco Group Full time

    We are currently seeking a dedicated and licensed. Clinical Directorfor our premiere behavioral health and substance abuse facility in Avondale, AZ. If you are looking for a position with exponential growth potential, a competitive salary, outstand Clinical Director, Director, Behavioral Health, Clinical, Healthcare, Staffing, Program

  • Night Cleaner in Avondale 5:30pm-1:30am

    1 week ago

    Avondale, United States TSSMC Full time

    **Job Overview**: **Duties**: - Clean and sanitize restrooms, break rooms, and other common areas - Perform floor care duties including mopping, sweeping - Conduct industrial cleaning tasks to ensure a safe and orderly environment - Empty trash receptacles and dispose of waste properly - Maintain inventory of cleaning supplies and equipment - Assist with...

  • Hiring Speech Language Pathologists

    4 weeks ago

    Avondale, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Job Title: Full-Time Speech Language Pathologist (SLP) Avondale, AZ Location: Avondale, AZ Job Type: Full-time, Onsite Only Hours: 40 hours/week Employment Period: July 30, 2024, to May 23, 2025 Caseload: K-8th grade, Approximately 75 students Salary: Competitive Job Description: We are seeking a dedicated...

  • Hiring Speech Language Pathologists

    3 weeks ago

    Avondale, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Job Title: Full-Time Speech Language Pathologist (SLP) Avondale, AZ Location: Avondale, AZ Job Type: Full-time, Onsite Only Hours: 40 hours/week Employment Period: July 30, 2024, to May 23, 2025 Caseload: K-8th grade, Approximately 75 students Salary: Competitive Job Description: We are seeking a dedicated...