Donor Specialist

Description

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What we offer:

· Weekly paychecks

· Paid time off for vacation and holidays

· 25% employee discount

· Health, dental and vision insurance for staff and their families

· Complimentary uniforms

· Access to free job skills training at Goodwill Career Centers

Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.

Essential Functions:

• Always display a professional, patient, and “people first” attitude with guests

• Provide a donation receipt to each guest at the time of donating

• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures

• Properly sort donations into designated categories

• Effectively communicate with management when necessary

• Consistently perform work tasks according to training playbooks, e-learning and work instructions

• Evaluate and navigate decisions effectively

• Effectively promote and demonstrate cooperation and teamwork with peers

• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location

• Adhere to safety and security practices including reporting safety hazards and injuries to management

• Assist truck drivers with loading/unloading donations

• Attend and complete all required trainings and meetings

• Perform other duties as assigned by management

Job Requirements and Qualifications:

• High School Diploma or GED preferred

• One year or more (1+ years) of production experienced preferred

• Consistently foster a healthy team culture of exceptional guest experience

• Must have basic math and reading skills

• Must have good oral and written communication skills in English as well as interpersonal skills

• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)

Working Environment Conditions/Requirements:

• Must start employment in acceptable safety work shoes

• Must be able to work in all types of conditions including heat, cold and dust

• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation

Qualifications

Behaviors

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Loyal: Shows firm and constant support to a cause

• Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)