Senior IT Engineer

3 weeks ago

Lanham, United States AST SpaceMobile Full time

AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this ultra-powerful network is being designed to provide connectivity at 4G/5G speeds everywhere on the planet – on land, at sea and in flight.

Summary:

We are seeking a self-motivated, results-oriented Senior IT Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. This role will have interactions with every aspect of the IT technology in our fast growing, fast-paced company, using cutting-edge technology and tools to provide for the needs of our users. We are looking for someone who is technically proficient, has an eager attitude, a professional demeanor, and solid communication skills. This role will work with smart, driven colleagues, and help power our people to productivity. 

Duties and Responsibilities:​ 

  • Provides support to end users for workstation, server, and mobile device (hardware and software). 
  • Supports engineering applications running on Ubuntu, RHEL/CentOS 7 and Windows 10.  
  • Prepares, deploys, and ships new hardware to remote sites and end users. 
  • Deployment of on-premises hardware such as routers, switches, Ethernet cabling, servers, workstations, monitors, printers, etc. 
  • Manages user accounts in on-premises Active Directory and cloud-based identity providers such as Azure Active Directory and LastPass.
  • Performs software installations, patches, and upgrades to maintain systems security and integrity.
  • Performs troubleshooting to isolate and diagnose common system issues.
  • Creates and maintains appropriate systems documentation.
  • Escalates complex issues to subject matter experts as appropriate.
  • Performs other related duties as assigned 

Minimum Qualifications: 

  • A strong desire to help others 
  • Exceptional attention to detail 
  • 5+ years of experience with Linux desktop support, preferably Ubuntu and RHEL/CentOS 7+. 
  • 5+ years of experience with Windows desktop support.
  • 5+ years of experience with hardware maintenance tasks such as racking servers, switches, deploying workstations, setting up printers, etc.
  • 2+ years working with Microsoft Azure and/or Amazon Web Services (AWS) Infrastructure as a Service (IaaS). Familiarity with virtual machines, virtual private networking, security groups, and routing.
  • Good working knowledge of networking fundamentals such as the OSI model, TCP/IP stack, communication protocols, firewalls, routing, etc.
  • Physical ability to rack servers, move equipment, crawl under desks, change Ethernet cables at the switch and wall port, etc.
  • Flexibility to work on call, if necessary.
  • Ability to work effectively in a fast paced, start-up atmosphere. 

Preferred Qualifications: 

  • IT related certification from Red Hat, Microsoft, CompTIA, VMWare, etc. 
  • Experience with virtualization products such as Hyper-V or VMWare 
  • Experience with Microsoft Intune or similar device management infrastructure
  • Experience with Cisco Meraki network infrastructure
  • Experience with macOS, iOS, and Android devices
  • Scripting and automation experience
  • Experience with Dell iDRAC   

AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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