Host/Hostess

6 months ago

Trenton, United States Big Boy Full time
Description
A Host is the first person the guest sees and the last: you are the face of the restaurant As a host, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.

What you will do:
  • Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
  • Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
  • Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
  • Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Perks of the job:
  • Great pay
  • Flexible Schedules
  • Growth Opportunities
A Host is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day If this sounds like you, please apply today

Requirements
  • Ability to communicate (speak, read, and write) in English.
  • Basic computer skills.
  • Ability to work in a high-volume, fast-paced work environment.