Confluence/JIRA SME
3 months ago
Confluence/JIRA SME
Remote Additional Notes:
- A lot of moving parts on this team
- Infosec is attached to IT and IT to business
- Utilize different platforms, ticketing systems, etc.
- SharePoint is main section for repositories
- DTC side of the house is majority of her work
- They utilize everything a bit differently
- Agile, KANBAN, Atlassian Suite
- Ticketing system is Jira
- Central Repositories is Confluence/Atlassian Suite
- They utilize everything a bit differently
- Looking for someone like a Scrum
- Needs to build and has been building an application security page on Confluence/how to articles
- Internal customers-- developers of DTC-- need to pull process'/information
- She's done as much as she can within Jira KANBAN and Confluence
- Needs someone who can help get this confluence page/jira build a better process around these tickets-- design/build this
- Maintaining this is not the issue
- Just needs this little extra bit of help to move over the other initiatives that are dependent on this
- Baseline is already stood up
- Vany has already set this up for AppSec
- Would like someone who can come in and integrate
- Vany has already set this up for AppSec
- Baseline is already stood up
- Needs someone who can help get this confluence page/jira build a better process around these tickets-- design/build this
- Needs to build and has been building an application security page on Confluence/how to articles
- Experience working in an Agile environment as well
- Also understanding the admin portion and how development works
- Taking a ticket
- Let's do tickets this way
- Let's add these fields
- "Based on what you're saying I think you should do it this way "
- Industry experience: retail, ecommerce, or a product-oriented company
- An OEM environment
- #1- retail/ecommerce background
- Nice to have:
- Jira is her immediate need
- CA Service desk and Freshservice
- MS suite
- Would love to be able to help integrate the DTC stuff Vany has into their other side of the house
- The ticketing system for IT-- integrated into CA Service Desk or Fresh Service
- Will have an SharePoint in IT
- Vole Management
- Would love some Security exposure as well
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