Annuity Care Associate

2 weeks ago

St Petersburg, United States Raymond James Financial Services Full time

Description

Job Summary:

Under general supervision, provides support and assistance to Annuity Care Department to facilitate the processing of annuity applications submitted by financial advisors/agents. Associate will review for completeness, obtaining necessary suitability approvals, and all requirements pertaining to good order submission to the insurance companies. Associate will work closely with Specialist and other members of the team. All assigned job responsibilities and projects will be consistent with department policy guidelines and procedures.

Essential Duties and Responsibilities:

  • Perform initial review of annuity applications and requirements

  • Perform timely entry of initial applications

  • Prioritize application processing based on approaching deadlines

  • Validate agent licensing, appointments and product training for business submitted

  • Input requirements into database and review for accuracy

  • Verify appropriate contract structure and like registration to brokerage accounts

  • Submit good order applications to insurance carriers

  • Send follow up notices to financial advisors/agents until processing requirements are completed

  • Review and respond to various requests from financial advisors

  • Respond to requests from insurance companies on pending business and requirements

  • Submission of paperwork for submission to the insurance companies

  • Support end of day process which may include balancing with appropriate wire accounts and/or submitted business reports

  • Close cases that are not in good order in appropriate timeframe

  • Support Annuity Care Specialists with daily tasks as needed

  • Manage status mailbox for resolutions

  • Performs other duties and responsibilities as assigned

Qualifications

Knowledge, Skills, and Abilities:

Advanced Knowledge of:

  • Principles, practices, and procedures of general office concepts

  • Policies that govern insurance operations.

  • Process flows within specific assigned functional area.

  • Regulations for specific assigned functional area.

Advanced Skill in:

  • Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

Ability to:

  • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.

  • Use appropriate interpersonal styles and communicate effectively, both orally and writing, with internal associates and external contacts at all levels.

  • Effectively gather all relevant information in order to analyze, research, and resolve business issues in order to make decisions.

  • Analyzing data to identify discrepancies.

  • Problem solving.

Educational/Previous Experience Requirements:

  • High School Diploma or equivalent and a minimum of one (1) year experience in the areas of annuities, life insurance, long-term care, and/or disability income products or financial services industry or customer service.

~or~

  • Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

None

Job: Administrative & Support Services

Primary Location: US-FL-St. Petersburg-Saint Petersburg

Organization Private Client Group

Schedule Full-time

Job Shift Day Job

Travel No

Req ID: 2403355

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