IT Field Technician

3 weeks ago

Eugene, United States Kansas City Title Full time
Job Duties and Responsibilities

  1. Perform technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, Wi-Fi, printers, related peripherals, mobile devices, videoconference equipment, etc.

  • Provide high level support to internal teams (service desk, HomeServices IT, etc.) and develop processes for escalating appropriate issues.
  • Follow the standard operating procedures to appropriately provide technical support to troubleshoot and resolve supported issues (network circuit outage, server down, etc.).
  • Install, maintain, upgrade and relocate PCs, related equipment and software and maintain inventory of computer hardware and software. May perform evaluation on other office equipment prior to calling an outside vendor.
  • Recommend modifications for product and equipment improvement based on results or information obtained in the field; perform repairs and maintenance as required.
  • Recommend purchase and upgrade of PC equipment and software, as needed.
  • Perform technical diagnosis and troubleshooting for users with hardware, software, and connectivity issues. Identify, prioritize and resolve end user technical problems and questions.
Manage support functions within Active Directory, Azure Active Directory, Exchange, O365 admin center, etc. Manage and support other corporate desktop applications such as VPN, Multi-Factor Authentication, SSO, etc. Identify and respond to security threats in the environment and assist with any remediation. Create and document policies and procedures. Document and track troubleshooting steps, incident solutions and support requests. Provide assistance for network, application, and/or production onsite systems. Perform various audits including asset management, deletion of devices from Microsoft Intune, Microsoft Endpoint Manager, and other inventory tracking software. Perform any additional responsibilities as requested or assigned.

Performance Expectations
  • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
  • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
  • Establish and maintain positive and productive work relationships with all staff, customers and business partners.
  • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
  • Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications

Education:
  • Associate’s degree in business or computer science; or equivalent related work experience.
Experience:
  • 3+ years related experience in a functional/technical area, including experience gathering requirements and writing specifications.
  • Experience with desktop applications, including all MS Office applications, Windows operating environment, and relational database environments.
  • Project coordination experience strongly preferred.
Knowledge and Skills:
  • Working knowledge of software development methodologies and specialized analysis, design and testing tools.
  • Excellent oral and written communication skills. Highly effective interpersonal skills and customer relationship skills.
  • Effective analytical and problem solving skills.
  • Ability to prioritize and handle multiple projects concurrently.
  • Ability to be self-directed and self-motivated.
  • Work outside of core business hours required one or two nights a week, and flexibility to perform other after hours work as needed.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
  • Travel may be required.
  • A+, Net+ and Security+ certifications preferred.


Equal Opportunity Employer

  • Journeyman Field Service Technician

    6 days ago

    Eugene, United States Pape Material Handling Inc Full time

    Job DescriptionJob DescriptionPAPE’ MATERIAL HANDLING, INC. – EUGENE, OR JOURNEYMAN FIELD SERVICE TECHNICIAN / MECHANIC:Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape’ Material Handling, the premier capital equipment dealer in the...

  • Journeyman Field Service Technician

    24 hours ago

    Eugene, United States Pape Material Handling Inc Full time

    Job DescriptionJob DescriptionPAPE’ MATERIAL HANDLING, INC. – EUGENE, OR JOURNEYMAN FIELD SERVICE TECHNICIAN / MECHANIC:Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape’ Material Handling, the premier capital equipment dealer in the...

  • Residential Pest Control Field Technician

    32 minutes ago

    Eugene, United States Rollins Full time

    ** Residential Pest Control Field Technician** **Job Category****:** Outside Service Technician **Requisition Number****:** RESID022320 Showing 1 location **Job Details** **Description** ****Orkin** **is the leader in the pest control industry.** **Our purpose is to help protect the world where we live, work, and play. Our Pest Control Field Service...

  • Entry Level Field Technician

    1 week ago

    Eugene, United States Priority One Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionSalary: $17 - $19, DOEAre you looking for a career, not just your next JOB? Look no further Priority One Heating & Air Conditioning has an opening for an entry level field technician. This Monday - Friday full-time position earns a competitive wage of $17 - $19/hour (depending on experience). We are a family-owned and operated...

  • Entry Level Field Technician

    23 hours ago

    Eugene, United States Priority One Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionSalary: $17 - $19, DOEAre you looking for a career, not just your next JOB? Look no further Priority One Heating & Air Conditioning has an opening for an entry level field technician. This Monday - Friday full-time position earns a competitive wage of $17 - $19/hour (depending on experience). We are a family-owned and operated...

  • Truck Technician

    1 month ago

    Eugene, United States Peterson Holding Company Full time

    The Truck Technician performs service repair and maintenance activities primarily in the service shop and field for customer and/or sales and rental fleet equipment. ESSENTIAL JOB FUNCTIONS - The following reflects managements definition of essentia Technician, Tech, Construction, Healthcare

  • Journeyman Field Service Technician

    22 hours ago

    Eugene, Oregon, 97402, Lane County, OR, United States Pape Material Handling Inc Full time

    PAPE’ MATERIAL HANDLING, INC. – EUGENE, OR JOURNEYMAN FIELD SERVICE TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking Field Service...

  • Truck Technician

    1 week ago

    Eugene, United States Peterson Machinery Co. Full time

    It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting,...

  • Truck Technician

    6 hours ago

    Eugene, United States Peterson Machinery Co. Full time

    It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting,...

  • Fire Alarm Service

    1 day ago

    Eugene, United States Performance Systems Integration LLC Full time

    Job DescriptionJob DescriptionWe are looking for a Fire Alarm Service & Install Technician to join our team!Hourly pay range: $38-49/hour depending on license, certifications and applicable skills and experience.Work shift: Monday through Friday, 7:00 AM – 4:00 PMAs a Fire Alarm Service & Install Technician, you will be responsible for installing,...

  • Behavior Technician

    1 week ago

    Eugene, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Behavior Technician

    4 days ago

    Eugene, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Behavior Technician

    17 hours ago

    Eugene, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • On-Call Technician

    1 month ago

    Eugene, United States Geeks on Site Full time

    Job DescriptionJob DescriptionGEEKS ON SITE Our Company We are a nationwide company with over 10 years of experience as a market leader providing  premium quality computer repair and IT support services. We are currently looking for field  technicians to service our residential and small business customers.The On-Call Technician is responsible,...

  • On-Call Technician

    1 day ago

    Eugene, United States Geeks on Site Full time

    Job DescriptionJob DescriptionGEEKS ON SITE Our Company We are a nationwide company with over 10 years of experience as a market leader providing  premium quality computer repair and IT support services. We are currently looking for field  technicians to service our residential and small business customers.The On-Call Technician is responsible,...

  • Registered Behavior Technician

    4 days ago

    Eugene, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Registered Behavior Technician

    1 week ago

    Eugene, United States Centria Autism Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...

  • Mechanical Technician

    1 week ago

    Eugene, United States Apex Systems Full time

    Title: Robotics Engineer/TechnicianLocation: Eugene, ORDuration: +6 month contract Position Description:The Robotics Field Engineer will have the ability to manage all Operational issues with System Software, Bots, Structure, Stations, and will prioritize daily activities at customer site.Work with Support team to proactively identify issues impacting...

  • Mechanical Technician

    1 week ago

    Eugene, United States Apex Systems Full time

    Title: Robotics Engineer/TechnicianLocation: Eugene, ORDuration: +6 month contract Position Description:The Robotics Field Engineer will have the ability to manage all Operational issues with System Software, Bots, Structure, Stations, and will prioritize daily activities at customer site.Work with Support team to proactively identify issues impacting...

  • Mechanical Technician

    16 hours ago

    Eugene, United States Apex Systems Full time

    Title: Robotics Engineer/TechnicianLocation: Eugene, ORDuration: +6 month contract Position Description:The Robotics Field Engineer will have the ability to manage all Operational issues with System Software, Bots, Structure, Stations, and will prioritize daily activities at customer site.Work with Support team to proactively identify issues impacting...