Network Voice Engineer

7 days ago


Grand Rapids, United States SysMind Tech Full time

Job Title L3 Network Voice Engineer

Relevant Experience

(in Yrs) 8 to 13 years

Technical/Functional Skills Cisco Network Voice Over IP and Cloud Contact Center Technology

Experience Required Cisco Network Voice (IP Telephony)

Experience in Five9 Implementation, migration and maintenance

Roles & Responsibilities 1) Five9 Cloud Contact Center migration and maintenance

2) Administering and troubleshooting Cisco Unified Communication Infrastructure such as Call Managers and Unity Connection

3) Design and implement Cisco Call Manager platform/new site deployment

4) Level 3 Expertise in configuring, troubleshooting Cisco VoIP devices like Gateways, Cisco Unified Border Element (CUBE), Cisco SBC (Session Border Controller), Call Manager Express, Unity Express, Analog Gateways

5) Administering and troubleshooting Voice Teleconferencing Systems like Cisco VCS, TMS and Expressways

6) Level 3 expertise in Cisco Unified Contact Center Enterprise (UCCE) and Cisco Packaged Contact Center Enterprise (PCCE)

7) Good understanding and knowledge on ESXi/Unified Computing System (UCS) Servers

8) Debugging and troubleshooting experience on Voice protocols (SIP, H323, MGCP, ISDN, RTP). Basic Knowledge of Routing, Switching and QoS

9) Good coordination skill with various vendors and Service Providers

10) Provides root-cause analysis, contributes to the knowledge base, and provides recommendations for continuous improvements to workflow, process, and technology

11) Should possess very good oral, written communication skills and good understanding of ITIL process



  • Grand Rapids, United States Meijer Full time

    Job DescriptionAs a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Meijer RewardsWeekly pay Scheduling flexibilityPaid parental leave ...


  • Grand Rapids, United States Service Express Full time

    Details Service Express is looking for a talented professional who wants the opportunity to serve as a Senior Network Engineer  in our organization. The Senior Network Engineer will be a technology expert within the Managed Infrastructure Service (MIS) organization and is responsible for deploying & maintaining technology required to meet the...


  • Grand Rapids, United States Talent Groups Full time

    This Currently we are hiring on W2 basis.Roles and responsibilities:10+ years in IT Infrastructure Operations, with a focus on network architecture and security.Lead the design, configuration, deployment, and maintenance of Cisco and Juniper routers and switches to ensure optimal network performance and security.Architect and manage Juniper SRX series...


  • Grand Rapids, Michigan, United States US Signal Company LLC Full time

    Job DescriptionUS Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. The company also helps customers optimize their IT resources through the provision of managed services and professional...

  • Software Engineer

    3 weeks ago


    Grand Rapids, Michigan, United States Hope Network Full time

    About the Role: As a Software Engineer at our company, you will be responsible for designing, developing, and maintaining complex software systems.Key Responsibilities:Design and develop software applicationsCollaborate with cross-functional teamsTroubleshoot and resolve software issuesStay up-to-date with industry trends and technologiesWhat We Offer: A...


  • Grand Rapids, United States Meijer Full time

    As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Meijer RewardsWeekly pay Scheduling flexibilityPaid parental leave  Paid education...

  • Citrix Admin/Engineer

    6 months ago


    Grand Rapids, United States iMPact Business Group Full time

    Job Description Unleash Your Potential: Elevate Our Citrix Infrastructure as a Network Admin/Engineer Are you an intrepid problem-solver and tech-savvy individual hungry for a challenge? We are in search of a Network Admin/Engineer who can not only maintain our intricate Citrix framework but also revolutionize it. Immerse yourself in a dynamic role that...


  • Grand Rapids, United States Johnson Controls Full time

    Build your best future with the Johnson Controls Team  As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Become a member of the Johnson Controls family and thrive in an empowering...

  • OSP Telecom Engineer

    1 month ago


    Grand Island, Nebraska, United States Pearce Services Full time

    OSP Telecom Engineer Job SummaryAt Pearce Services, we're seeking a highly skilled OSP Telecom Engineer to join our team. As an OSP Telecom Engineer, you will play a critical role in the design and implementation of Outside Plant (OSP) telecommunications networks across New York. This includes working with both copper and fiber infrastructure, covering...


  • Grand Rapids, United States Onward Technologies Inc. Full time

    Manufacturing Engineer Location: Grand Rapids, Michigan Onsite roleWe are hiring Associate to Sr. Manufacturing Engineer to lead and provide ongoing support through our manufacturing life cycle. What You Will Be Doing: With general direction, will lead the introduction of new products into the facility, improve productivity and profitability of existing...


  • Grand Rapids, United States Onward Technologies Inc. Full time

    Manufacturing Engineer Location: Grand Rapids, Michigan Onsite roleWe are hiring Associate to Sr. Manufacturing Engineer to lead and provide ongoing support through our manufacturing life cycle. What You Will Be Doing: With general direction, will lead the introduction of new products into the facility, improve productivity and profitability of existing...


  • Grand Rapids, United States Roche Holdings Inc. Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Electrical Engineer

    6 months ago


    Grand Rapids, United States EXP Full time

    At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences,...

  • Systems Engineer

    2 weeks ago


    grand rapids, United States Palo Alto Networks Full time

    Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...


  • Grand Rapids, United States Fishbeck, Inc. Full time

    Senior Electrical EngineerLocation Any Fishbeck officeJob Summary Fishbeck has an immediate full-time opening for a detail-oriented Senior Electrical Engineer in any Fishbeck office. The candidate should have a minimum of 10 years of experience designing power distribution, lighting, fire alarm, security, access control, network, and instrumentation and...

  • OSP Telecom Engineer

    1 month ago


    Grand Island, Nebraska, United States Pearce Services Full time

    Job Summary: We are seeking a highly skilled OSP Telecom Engineer to join our team at Pearce Services. As an OSP Telecom Engineer, you will play a pivotal role in the successful design and implementation of Outside Plant (OSP) telecommunications networks across New York.Key Responsibilities:Meet with municipal officials, utility companies, contractors, and...


  • Grand Rapids, United States Jobot Full time

    Job DescriptionJob DescriptionGrowing consulting firm looking for leaders in Electrical Engineering to join their team, top tier benefits, high salaries, extensive growth opportunitiesThis Jobot Job is hosted by: Riley DuffyAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $120,000 - $160,000 per yearA bit...

  • Applications Engineer

    6 months ago


    Grand Rapids, United States Allied Universal Full time

    Job Description Allied Universal® Technology Services is looking to hire an Applications Engineer. The Applications Engineer is responsible for software-specific support of our installation team to include the integration / interface of multiple disparate software applications into fully functioning solutions. This position will be responsible for all...

  • Electrical Engineer

    4 weeks ago


    Grand Rapids, United States TowerPinkster Full time

    Join our team at TowerPinkster and open a new door to an amazing career! TowerPinkster, an architecture, engineering, and interior design firm based in Michigan, Indiana, and Kentucky, is looking for a skilled Professional Electrical Engineer with five years of professional experience working in the industry. This position is responsible for building...


  • Grand Rapids, United States Qualified Staffing Full time

    Job DescriptionJob DescriptionElectrical Controls EngineerDirect HireGrand Rapids, MI. $100-120k. This position includes travel ITAR compliant: MUST be a U.S Citizen Job Duties :Commissioning and testing of industrial material handling controls systems.Performs complex technical interchange and knowledge transfer for both processes and application of...