Business Analyst
1 month ago
- Define business, financial, and operations' requirements and systems goals through partnership with decision makers, systems owners and end users
- Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
- Analyze business processes, gaps in capabilities, as well as appropriate data sources, data mappings, interfaces and process changes required to address capability gaps
- Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
- Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
- Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- 6-10 years of overall experience and 3-6 years of experience in business analysis or system analysis
- Strong Retail or private Banking domain is a must.
- Experience in Retail or private Banking end to end process knowledge and be able to articulate and suggest improvements.
- Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
- Proven interpersonal, diplomatic and influencing skills
- Consistently demonstrate clear and concise written and verbal communication
- Should have experience in requirement gathering, creating FRD's, conducting grooming sessions, managing VP/SVP/Director & clients.
- Should be well-versed in Agile - User Story Mapping, Backlog Prioritization and Management and Jira.
- Should have exposure to writing SQL queries for data analysis.
- Exposure to data mapping and data migration projects is required.
- Exposure to Confluence tool is good to have.
- Excellent organization skills, attention to detail, and ability to multi-task
- Demonstrated sense of responsibility and capability to deliver independently & quickly
- Excellent communication skills
- Proactive problem-solver
- Relationship builder, team player, and results-driven with good interpersonal skills
- Promotes continuous improvement especially in quality, stability & reliability
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