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Client Insights Analyst

1 month ago

Woonsocket, United States Circana Full time
Let’s be unstoppable together

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers act and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

What will you be doing?

In this client-facing analyst role, you will play a key part in driving business impact by utilizing Circana solutions to identify and measure opportunities for our retail clients. You will work closely with multiple client stakeholders across the business to drive growth. This includes developing a clear understanding of the business problem, designing the analytical approach, formulating, and testing hypotheses, synthesizing data findings into actionable insights, and developing tailor-made recommendations to present to clients.

About You

Successful candidates will have previous experience with and exposure to data analysis in a client-facing setting. This individual is energized by the "detective work" of discovering opportunities hidden inside each new business challenge. In addition, competitive candidates will bring a demonstrated track-record of creative problem-solving and the ability to create logical, concise, highly polished, and persuasive stories that create a call to action.

Job Responsibilities

  • Develop a high degree of proficiency in Circana proprietary capabilities, data sets, and solutions such as Unify, Intelligence Suite, Retail Advantage, Scan Panel, Loyalty Advantage, Customer Decision Trees, ShopperSights, and MicroMarkets, as well as MS Excel and Power Point. Understand how they work together to answer various types of business questions.
  • Design and execute complex analysis using large data sets and translate findings into actionable insights and fact-based recommendations that are meaningful and relevant to client business needs.
  • Proactively explore business issues or opportunities to bring new ideas that create value for clients.
  • Manage intake and execution of on-going analytic deliverables and new ad-hoc project requests, demonstrating the ability to effectively manage competing priorities, project scope, and ensuring all project deliverables and communications are timely, accurate, and highly polished.
  • Present findings, recommendations and rationale to internal teams and clients and field questions as own any post-meeting follow up actions or next steps as appropriate.
  • Cultivate a broad understanding of macro-economic, CPG industry, consumer retail trends and how they impact the client’s business performance.
  • Demonstrate strong interpersonal communication and presentation skills; present a professional and image.
  • Consistently act with client satisfaction in mind, ensuring timely follow through on commitments and that client needs are met.
Required Qualifications
  • Creative problem solver with strong critical thinking skills
  • Strong verbal and written communication and presentation skills
  • Able to cope with ambiguity and pivot effectively with poise and polish
  • Able to work collaboratively in a cross functional environment
  • Able to take direction, action feedback, and work independently
  • Excellent organizational and time management skills
  • 2-5 years’ experience in a data analysis role, experience working with large data sets preferred
  • Relevant experience or knowledge of retail or the CPG industries desired
  • Undergraduate degree required, with a concentration in business, economics or another quantitative field preferred
  • Strong data visualization skills and experience working with data visualization solutions such as Tableau or Power BI
  • Advanced Excel and Power Point skills and experience
Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
  • Stay Curious: Being hungry to learn and grow, always asking the big questions
  • Seek Clarity: Embracing complexity to create clarity and inspire action
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices
  • Center on the Client: Relentlessly adding value for our customers
  • Be a Challenger: Never complacent, always striving for continuous improvement
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
  • Commit to each other: Contributing to making Circana a great place to work for everyone


Location: Woonsocket, RI

This is a hybrid role which will work three days a week (Tue, Wed, and Thu) on-site at our client’s corporate office, and so should reside within a commutable distance of Woonsocket, RI.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $61,000.00 to $85,000.00.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

You can apply for this role through the Circana Careers website.

#LI-AS1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)