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Since its inception in January 1993, General Supply and Service has become the preferred supplier of accessories, parts, and services to the manufactured housing aftermarket. We have attained this status through our continued commitment to solve dilemmas for homeowners and contractors alike.

General Supply is seeking an entry level, quick learning individual to join our team in the Indianapolis area. As part of our installation and services team, the HVAC Helper will install and service heating and cooling (HVAC) systems and products and ensure all work performed is done professionally, timely and accurately resulting in customer satisfaction. The ideal candidate should be detail-oriented, customer-focused, and eager to assist troubleshooting HVAC issues efficiently.

PRIMARY FUNCTION: Assists with installation and service of HVAC systems and products according to the manufacturer’s specifications. Ensures all work performed is done professionally, timely and accurately according to all policies and procedures.

KEY AREAS OF RESPONSIBILITY:

• Works safely when performing installations or servicing of HVAC equipment.
• Follows all company policies and procedures for the type of installation and service being performed.
• Follows directions provided by the Lead Installer Service Technician related to the scope of work.
• Ensures that all work is completed according to manufacturer specification.
• Has knowledge of the HVAC theory.
• Has knowledge of the HVAC electrical theory.
• Premeasures jobs to identify proper materials required for scope of work.
• Performs the installation of household appliances as needed.
• Receives, verifies, and loads all equipment and materials needed for each job and maintains stock levels on truck.
• Maintains the company’s vehicle and notifies management when maintenance is required.
• Assists and trains associates as directed by management.
• Completes all required paperwork prior to the end of the shift.
• Performs all readings on test instruments and understands the importance of these readings.
• Follows the national, state, and local mechanical, electrical and plumbing codes, and regulations.
• Ensures office dispatcher/supervisor is aware of job status and any delays that may occur.
• Maintains all company tools in good working order and ensures all tools are safe to use.
• Always performs work in a professional manner. Ensures customers are always treated with respect. Reports any issues or problems to manager immediately.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• A High school diploma or GED is required.
• Completion of a trade program is preferred.
• Must be EPA 608 certified or willing to be certified within 90 days of employment
• Must be mechanically inclined and be able to distinguish between different HVAC equipment.
• Demonstrates strong organizational and customer service skills.
• An honest and dependable person who is willing to learn new tasks and is a team player.
• Demonstrates solid problem solving, judgment and decision-making skills.
• Effective written and verbal communication skills with customers and co-workers.
• Ability to work on-call and overtime hours require.
• Maintains a valid driver’s license and an acceptable MVR.
• Follow rules and regulations as described in the company handbook.

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Vacation and Personal Time
• Short Term & Long Term Disability
• 401K with Company Match
• Paid holidays

General Supply, a Style Crest company, is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.

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