Access Representative I

3 weeks ago


Woodland, United States OLE Health Full time
POSITION TITLE: Access Representative

DEPARTMENT: Medical

REPORTS TO: Access Supervisor

** This is a per diem position**

The following statements are intended to describe the major elements and requirements of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job.

JOB SUMMARY: The Access Representative works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities.

EDUCATION, EXPERIENCE, TRAINING
  1. High school diploma or GED required.
  2. Administrative and customer service experience in a medical office, hospital or clinic preferred
  3. Bilingual English/Spanish required.


KNOWLEDGE OF WORK

1.

Demonstrated ability to answer multiple phone lines simultaneously while maintaining courteous customer service skills/

2.

Must be able to multi-task as well as demonstrate proficiency in written and verbal communications.

3.

Must be able to accurately follow detailed protocols for appointment scheduling.

4.

Experience working in a health clinic or demonstrated commitment to low income populations preferred.

DUTIES AND RESPONSIBILITIES

1.

Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence.

2.

Accurately registers patients ensuring that all records entered are accurate and complete 100% of the time.

3.

Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Client Benefit Advocate prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility.

4.

Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive phone messages at all times using the designated message form.

5.

Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments.

6.

Accurately charges patients without funding sources according to the CommuniCare sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift with a 100% accuracy rate.

7.

Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required.

8.

Carries tablet to greet and direct patients at entrance.

9.

Registers patients that have been pre-registered.

10.

Wears a headset and answers phones as needed.

11.

Assist with other administrative projects and tasks as needed.

  • Woodland Hills, United States Elevance Health Full time

    Title: Membership Representative I Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations. The Membership Representative I will be responsible for enrollment, billing activities and/or maintaining assigned accounts. Pre-employment test battery may be required. How...


  • Woodland, United States YCH Full time

    Job DescriptionJob DescriptionSalary: HSP I $19.68-$23.93 HSP II $22.46- $27.30 Housing Specialist I (DOE)$19.68 -$23.93 Housing Specialist II (DOE) $22.46 - $27.30DEADLINE TO APPLY:   First review of applications will be March 13, 2024. Open until filled. Yolo County Housing is searching for a candidate who believes in making a difference in their...


  • Woodland, United States Yolo County Housing Authority Defunct Full time

    Housing Specialist I (DOE)$19.68 -$23.93 Housing Specialist II (DOE) $22.46 - $27.30 DEADLINE TO APPLY: First review of applications will be March 13, 2024. Open until filled. Yolo County Housing is searching for a candidate who believes in making a difference in their community, serving populations in need, and helping to provide the most critical resource...


  • Woodland Hills, United States Northwestern Mutual Full time

    Full Time Hybrid BEGIN YOUR CAREER WITH NORTHWESTERN MUTUAL At Northwestern Mutual Financial Representatives strive to understand their clients' goals and visions to uncover financial solutions that put them on a path to achieve their financial objectives. Our Financial Representatives are professionals who come from varying backgrounds and experiences to...

  • Scheduler I Yard

    5 days ago


    Woodland, United States Builders Firstsource, Inc. Full time

    PURPOSE Schedules and coordinates flow of work within or between departments of single facility to expedite production by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES * Reviews master production schedule and work orders. * Establishes priorities for specific customer orders. * Revises schedule according to work order...


  • Woodland, United States Cedars-Sinai Full time

    Job Description Align yourself with an organization that has a reputation for excellence Cedars-Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year. This annual award recognizes...


  • Woodland, United States Cedars-Sinai Full time

    Job Description Align yourself with an organization that has a reputation for excellence Cedars-Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year. This annual award recognizes...


  • Woodland Park, United States Menjivar Agency Full time

    Job DescriptionJob DescriptionWe are in a fast paced world, most people want to be helped at the click of a button and yet so many companies have not yet tapped into technology in the Insurance Sales space.One of the major issues most life insurance agents have faced in the past is the lack of engaging with interested buyers. The industry was, for many...


  • Woodland Hills, United States Get a Vet Staffing Full time

    Job Description ACCESS Specialty Animal Hospitals are some of the most advanced, inclusive, and progressive veterinary multi-specialty referral hospitals in California. While we offer benefits normally associated only with large hospitals, our specialty culture nurtures a collaborative team environment that is the envy of many. ACCESS (Advanced Critical...

  • Quality Inspector I

    2 weeks ago


    Woodland, United States Lifeport, Inc Full time

    Position Overview: Tests and inspects products at various stages of inspection process. Compiles and evaluates inspection data to determine and maintain quality and reliability of products by performing the following duties. This is an entry level quality control inspector position requiring one year related experience and/or training or a combination of...


  • Woodland Hills, United States VCA Antech, Inc. Full time

    VCA Veterinary Specialists of the Valley is seeking a Client Service Representative to complement our talented team in Woodland Hills, California. We have full-time or part-time positions available, 8hr shifts, day, evening and/or overnight with the flexibility to work at least one weekend shift. Do you want to be part of a newly remodeled beautiful...

  • Custodian I

    2 days ago


    Woodland, United States Woodland Joint Unified Full time

    Minimum qualifications: Education and/or Experience: Reading and writing skills sufficient to perform duties and read and understand MSDS sheets required. Prior custodial experience preferred. See job description for additional information.SUMMARY Performs routine custodial and grounds cleanup at school and related facilities.Comments and Other...

  • Custodian I

    5 days ago


    Woodland, United States Woodland Joint Unified Full time

    Minimum qualifications: Education and/or Experience: Reading and writing skills sufficient to perform duties and read and understand MSDS sheets required. Prior custodial experience preferred. See job description for additional information. SUMMARY Performs routine custodial and grounds cleanup at school and related facilities. Comments and Other...

  • Custodian I

    4 days ago


    Woodland, United States Woodland Joint Unified Full time

    Minimum qualifications: Education and/or Experience: Reading and writing skills sufficient to perform duties and read and understand MSDS sheets required. Prior custodial experience preferred. See job description for additional information. SUMMARY Performs routine custodial and grounds cleanup at school and related facilities. Comments and Other...

  • Lab Assistant I

    3 days ago


    Woodland Hills, United States Kaiser Permanente Full time

    Job Summary: Performs venipuncture and skin puncture and pre-analytical and post analytical steps of laboratory testing. Essential Responsibilities: + Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Selects the appropriate phlebotomy technique relative to the age and physical...


  • Woodland, United States Lifeport, Inc Full time

    LifePort believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our...

  • Lab Assistant I

    4 weeks ago


    Woodland Hills, United States Kaiser Permanente Full time

    **Job Summary**: Performs venipuncture and skin puncture and pre-analytical and post analytical steps of laboratory testing. **Essential Responsibilities**: - Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Selects the appropriate phlebotomy technique relative to the age and...


  • Woodland Hills, United States Blue Cross and Blue Shield Association Full time

    Your Role * This position is located in our Lincoln Heights Community Resource Center Location & require employee to work 5 days per week in the Lincoln Heights Community Resource Center* The Community Resource Center (CRC) team is responsible for managing the Blue Shield Promise Health Plan Information Resource Center (IRC) and jointly operating CRCs...

  • O & M Technician I

    5 days ago


    Woodland, United States DTE Energy Full time

    DTE is one of the nation's largest diversified energy companies. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a century. And as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment to power our future. We're also serving communities beyond Michigan, where our...


  • Woodland Hills, United States Power Array Solar Full time

    This is the Gold Rush of solar and there will never be another time like now in the renewable energy space. With our team, you'll learn how to sell like a pro, boost your income, and take control of your life. It's simple: better pay, flexible hours, and the chance to level up your skills. Say hello to a new way of working. We’re looking for 2-3 sales...