QA Engr

JOB TITLE: QA Engineer JOB GRADE: EX05

FLSA STATUS: Exempt DEPARTMENT NAME: Quality Assurance

DEPARTMENT CODE: QUALAS REPORTS TO: Area Manager

POSITION SUMMARY

The primary function of the Quality Assurance Engineer is to partner with the QA Manager to help plan, coordinate and lead the activities associated with preparing for, obtaining and sustaining quality system registration. He/she is part of the team that develops and maintains systems for capturing and transferring employee knowledge. He/she helps ensure the QMS and Knowledge Management systems meet the multiple requirements of ISO/IATF-16949 and Customer Requirements by designing and simplifying processes to meet all requirements simultaneously.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned):

A. Assists in the preparation, implementation, and improvement of the facility Quality Management System to ensure compliance with ISO/IATF and Customer Requirements.

B. Supports all ISO/IATF 16949 and Customer Requirement compliance program activity requirements with other internal and external auditors.

C. Follows the internal audit process, including schedule adherence and maintains audit records as evidence.

D. Assists with data extraction from data feedback systems required to effectively evaluate the Quality Management System.

E. Actively participates in cross-functional plant-wide teams to assist in driving quality improvements, process improvements, business system enhancements and process standardization.

F. Assists the QA Manager with corporate initiatives at NGK-ACJ-QA by participating on teams in order to identify and drive best practices across the plant.

G. Assists the QA Manager by ensuring the QMS and Knowledge Management systems meet the multiple requirements of ISO/IATF 16949 & Safety-Environmental.

H. Supports continuous improvement activities on related quality tools, systems, and processes such as root cause analysis, FMEA, Control Plans, and process flows. Develops, coordinates, and implements training programs relative to the Quality Management System.

I. This position has no supervisor responsibilities.

III. REQUIRED COMPETENCIES

A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction.

B. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain.

C. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism.

D. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely.

E. Communication: Conveys information clearly in writing and speech; listens effectively and responds appropriately; communicates in a timely manner; is open and honest; keeps and uses confidential information with discretion; adjusts to a level understandable for the audience.

F. Decision Making and Problem Solving: Searches for creative, innovative new ideas; displays sound judgment; makes effective and appropriate decisions; acts promptly; is decisive; provides holistic solutions; identifies problems in advance; gathers and analyzes information; determines root cause; considers multiple factors.

G. Dependability / Self-Management: Self-adheres to policy, schedules and procedures; carries out work assignments without close supervision; reliable and follows through on commitments; accepts feedback and pursues self-development; deals confidently with challenging circumstances.

H. Interpersonal Skills: Gets along well with others; cooperative, flexible and responsive; actively contributes to team goals; values diversity; demonstrates respect; appreciates opinions; builds unity; communicates constructively.

I. Motivation and Commitment: Proactive positive approach; dedicated to responsibilities; gives extra effort; adapts to change in a positive, constructive manner; needs little supervision; seeks additional assignments.

J. Safety & Environmental Awareness & Compliance: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and takes corrective actions.

IV. REQUIRED AND PREFERRED QUALIFICATIONS

Required Education and/or Experience

1. Bachelor's degree, preferably with a technical related major.

B.Required Communication Skills

1. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

2. Ability to write routine reports and correspondence.

3. Ability to speak effectively before customers or members of organization.

Required Mathematical Skills

1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

2. Ability to compute rate, ratio and percent; capacity to draw and interpret charts and graphs.

Required Reasoning Ability

1. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

E. Additional Skills and Qualifications

1. Should be proficient with computer systems including Excel, Word and PowerPoint.

2. CAPAC knowledge is a plus.

3. Basic QA technical skills are also a plus including experience with application of statistical quality control techniques.

4. Familiarity with procedures including SFMEA, APQP, PPAP, etc. is highly desirable.

5. Manages time wisely in order to achieve project deadlines.

V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis):

A. While performing the duties of this job, the employee is regularly required to sit; and talk or hear.

B. The employee is occasionally required to stand; reach with hands and arms; and use hands to finger, handle, or feel.

C. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

VI. WORK ENVIRONMENT

A. While performing the duties of this job, the member may be exposed to extreme heat and vibration.

B. The member is occasionally exposed to fumes or airborne particles.

C. The noise level in the work environment is usually moderate.

VII. SAFETY REQUIREMENTS/PPE

A. Safety shoes must be worn while on NGK property.

B. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions.

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