CRM Cloud Solutions Architect

7 months ago

Minneapolis, United States Sogeti Full time

Sogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world class methodologies and the global delivery model, Rightshore®. Sogeti brings together more than 20,000 professionals in 15 countries and is present in over 100 locations in Europe, the US and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.

At Sogeti USA, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be an employer of choice

What You’ll Do

As a Cloud Solutions Architect, you will be on the forefront of our customer's transformation to cloud-based architectures. The Cloud Solution Architect is responsible for the design and implementation of efficient applications and services for cloud platforms like Windows Azure and AWS. This is a technical customer-facing role that will be accountable for the end-to-end customer cloud implementation and deployment experience. You will improve your abilities to think creatively, design solutions, and interact with customers. You will also hone your technical, management and consulting skills by participating in large projects and benefiting from the vast knowledge of your teammates.

Job Summary The Solution Architect will provide guidance and support for the integrated solutions in the client’s CRM ecosystem and will address clients’ business requirements and solve business problems, with the ability to lead a team.

Responsibilities

  • Work closely with the client to analyze business and technical requirements and design end-to-end integrated solutions using Siebel, Azure and other applications Provide guidance and support for the existing Siebel and integrated applications Resolve functional and technical issues Work with client to define a future architecture roadmap for potentially moving away from Siebel, moving to the cloud, and modernizing the customer facing technology in general
Required Skillss
  • 10+ years of experience in complex Solution Architecture roles
  • Strong knowledge with Customer Relationship Management (CRM) platforms, including some Siebel and Dynamics 365, and other customer facing applications (sales, service, etc.)
  • Strong knowledge on integrating with applications (Oracle EBS / Oracle CX Cloud / Oracle Fusion Middleware / Service Cloud)
  • Strong knowledge of CRM configurations (including Oracle) and integrations with other applications
  • Some experience with Oracle Siebel applications
  • Should have worked on at least three End-to-End implementation Projects
  • Ability to understand business requirements and convert them into design documents following the best practices
  • Should have experience in requirement gathering and implementing solutions
  • Excellent communications skills for direct interactions with client key stakeholders
  • Critical thinker and problem-solving skills
  • Good time-management skills
  • Great interpersonal and communication skills
  • Experience using mobile tools and applications
Nice to have:
  • Certified in Agile methodologies
  • TOGAF certified
Qualifications:
  • Bachelor's degree
  • 10 to 15 years of experience in the IT profession
The benefits our employees enjoy:
  • 401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US)
  • $12,000 in Tuition Reimbursement
  • 100% Company-paid mobile phone plan
  • Personal Time Off (PTO)- Ensuring a balance of work and home life

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