Branch Manager II

3 weeks ago

Keizer, United States First Tech Federal Credit Union Full time

Description
The Manager II, Experience Center (XC) oversees all aspects of the daily operations of the XC, deepening and acquiring member relationships and ensuring member service levels are consistently exceeded. Primary Responsibilities:
  • Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development
  • Coach and develop Assistant Managers in the areas of quality, productivity, employee relations/coaching and evaluation, member sentiment, ensuring high levels of performance
  • Implement credit union business strategy at XC level
  • Partner with Assistant Managers in handling all aspects of XC operations (including monthly self audit, general ledger audits, balancing debit cards, locating transactional errors, cash and vault balancing, negotiable items)
  • Handle escalated member issues, resolving on a timely basis to satisfaction
  • Effectively using KPIs and reports to analyze and determine necessary actions to identify gaps in the business and take action to resolve
  • Maintain and enforce systems, policies, procedures and productivity standards
  • Ensure member service projects (change initiatives) meet objectives on time and on budget
  • Partner with other business units to resolve member issues or grow member relationships; actively participate in cross-functional meetings
  • Research, resolve and communicate operational issues and potential problems to leader and/or other business units
  • Identify, manage and mitigate risk within XC (including identify theft, overdrafts, etc)
  • Manage vendor relationships to support operational excellence and member service levels
Experience and Education Requirement:
  • Minimum Education: Bachelor's degree is preferred
  • Minimum 4 years' experience in retail operations with a proven successful track record in deepening and acquiring customer relationships, preferably in financial services
  • Minimum 3 years' experience leading people or teams, ideally in the sales sector
  • Proven people management and development skills, adept at providing frequent and valuable performance feedback to develop and build employees to achieve department goals
  • Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
  • Working knowledge of Microsoft Office Suite
  • Certification/License: N/A
Location:Keizer Station Experience Center | Keizer, OR 97303 Target Compensation in Keizer, OR: $81,000 to $101,000 annualplus quarterly incentive Benefits options include:
  • Traditional medical, dental, and vision coverage
  • 401K matching up to 5% per pay period
  • Accrue up to 17 days of Paid Time Off your first year of employment
  • 11 paid federal holidays
  • Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Clickhereto learn more First Tech is not currently offering Visa sponsorship for this position

  • Branch Manager II

    3 weeks ago

    Keizer, Oregon, United States First Tech Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Manager II to lead our Experience Center in Keizer, OR. As a key member of our team, you will be responsible for overseeing all aspects of daily operations, deepening and acquiring member relationships, and ensuring exceptional member service levels.Key ResponsibilitiesLeadership and Team...

  • Branch Manager II

    2 weeks ago

    Keizer, Oregon, United States First Tech Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Manager II to lead our Experience Center team in Keizer, OR. As a key member of our leadership team, you will be responsible for overseeing all aspects of the daily operations of the Experience Center, deepening and acquiring member relationships, and ensuring member service levels are...

  • Fleet Technician I

    2 months ago

    KEIZER, United States Sysco Full time

    Company:  US0052 Sysco Portland, Inc.Zip Code:97070Minimum Level of Education:High School or EquivalentMinimum Years of Experience:3 YearsEmployment Type:Full TimeTravel Percentage:  0COMPENSATION INFORMATION:The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors...

  • Apprentice Fleet Technician

    2 weeks ago

    Keizer, OR, United States Sysco Full time

    To assist Fleet Technician II and Fleet Technician III in providing safe, reliable and cost-efficient vehicles by learning to perform quality preventive maintenance inspections and repairs as well as learning to diagnosis and repair as required to prevent breakdowns on road, reduce vehicle downtime and improve total fleet reliability. Learn to perform...

  • Family Medicine Physician

    4 weeks ago

    Keizer, Oregon, United States Salem Health Full time

    About the RoleWe are seeking a dedicated and compassionate Family Medicine or Internal Medicine physician to enhance our team at Keizer Clinic. As a primary care provider, you will play a crucial role in delivering comprehensive primary care to our community in the Willamette Valley.Key ResponsibilitiesProvide high-quality patient care to a diverse patient...

  • Family Medicine Physician

    4 weeks ago

    Keizer, Oregon, United States Salem Health Full time

    About the RoleWe are seeking a dedicated and compassionate Family Medicine or Internal Medicine physician to enhance our team at Keizer Clinic. As a Family Medicine provider, you will play a crucial role in delivering comprehensive primary care to our community in the Willamette Valley.Key ResponsibilitiesProvide high-quality patient care to a diverse...

  • Family Medicine Physician

    4 weeks ago

    Keizer, Oregon, United States Salem Health Full time

    About the RoleWe are seeking a dedicated and compassionate Family Medicine or Internal Medicine physician to enhance our team at Keizer Clinic. As a Family Medicine provider, you will play a crucial role in delivering comprehensive primary care to our community in the Willamette Valley.Key ResponsibilitiesProvide high-quality patient care to a diverse...

  • Fleet Technician III

    3 weeks ago

    Keizer, United States Sysco Full time

    JOB SUMMARYSubmit your CV and any additional required information after you have read this description by clicking on the application button.To provide safe, reliable and cost-efficient vehicles by performing quality preventive maintenance inspections and repairs as well as performing expert diagnosis and repair as required to prevent breakdowns on road,...

  • Family Medicine Physician

    3 months ago

    Keizer, United States Salem Health Hospital and Clinics Full time

    Clinic Background Keizer Keizer Clinic is where dedication to patient care meets a supportive and close-knit team environment. We are seeking a passionate Family Medicine or Internal Medicine physician to enhance our team. The clinic sees a diverse patient population including many multigenerational families. This full-time position requires 32 hours of...