Application Support Analyst

2 weeks ago


Fort Myers, United States IntePros Consulting Full time

IntePros seeking a highly skilled Support Specialist to join a global wealth management organization and provide comprehensive support to all IT-related activities and initiatives within our organization. The ideal candidate will have a strong technical background coupled with exceptional customer service skills, enabling them to effectively troubleshoot and resolve a wide range of end user-related IT issues. Additionally, the candidate should demonstrate the ability to coordinate events, manage assets, and contribute to the implementation of new products and services.

Key Responsibilities:

  • Provide frontline subject matter expertise and support to employees, ensuring all service levels are achieved and local and organizational changes are supported.
  • Maintain and manage end user assets, including tracking and upkeep of organizational asset inventory.
  • Support the onboarding and implementation of new IT products and services, and engage in end user education and training initiatives.
  • Manage known risks and identify new ones, contributing to the organization's risk management efforts.
  • Implement medium to large-sized IT projects to meet business needs, or oversee/manage a small to medium-sized support technician team.
  • Consult with business management and end users on all aspects of applications and technology-related support activities.
  • Collaborate with end user services owners to identify opportunities for service improvement.
  • Design and maintain standard operating procedures to ensure efficiency and consistency in IT support activities.
  • Demonstrate an in-depth level of troubleshooting knowledge to support primary products and services used by the end user employee base.
Requirements:
  • Bachelor's degree in a related discipline or equivalent work experience.
  • Experience in technical and customer support roles, preferably in the securities or financial services industry.
  • Strong proficiency in Office 365 administration in complex corporate environments.
  • Working knowledge of email security principles such as DMARC, DKIM, SPF, and TLS.
  • Experience in diagnosing and resolving technical hardware and software issues, utilizing remote admin tools, and troubleshooting Microsoft operating systems.
  • Willingness to occasionally work shifts covering 11-8 or 12-9pm Eastern Time (swings with daylight savings time to cover 10pm-6am IST shift).

#LI-Remote

#LI-ES1

  • Fort Myers, United States Millennium Physician Group Full time

    Job DescriptionJob DescriptionIT Clinical Application AnalystFull Time (Monday-Friday 8AM-5PM)12871 University Dr, Fort Myers, FLMillennium Physician Group is seeking to hire a full-time IT Clinical Application Analyst to join the Information Technology team in the Fort Myers, FL area. We are looking for a new team member who is positive, energetic,...


  • Fort Myers, Florida, United States Lee Health Full time

    Location: (Remote)Information Systems Gateway Blvd.Suite 200Fort Myers FL 33913Department: IS Clinical SystemsWork Type: Full TimeShift: Shift 1/ to Minimum to Midpoint Pay Rate:$ $49.03 / hourRemote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that require work to...


  • Fort Smith, United States Catalyte Full time

    Technical Analyst - Application Development Support Contract to HireLocation= On-site in Fort Smith, Arkansas, may be open to regional hybrid for the right candidate Applicants must be currently authorized to work in the United States and the employer will not sponsor applicants for work visas for this particular role. No 3rd party or C2C firmsPosition...


  • Fort Smith, United States Catalyte Full time

    Technical Analyst – Application Development Support Contract to HireLocation= On-site in Fort Smith, Arkansas, may be open to regional hybrid for the right candidate Applicants must be currently authorized to work in the United States and the employer will not sponsor applicants for work visas for this particular role. No 3rd party or C2C firms Position...


  • Fort Smith, United States Catalyte Full time

    Technical Analyst – Application Development Support Contract to HireLocation= On-site in Fort Smith, Arkansas, may be open to regional hybrid for the right candidate Applicants must be currently authorized to work in the United States and the employer will not sponsor applicants for work visas for this particular role. No 3rd party or C2C firms Position...


  • Fort Myers, Florida, United States Lee Health Full time

    Location: (Remote)Information Systems -9299 College PkwyFort Myers FL 33919Department: IS Clinical SystemsWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $56.66 / hourRemote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that...


  • Fort Myers, United States Florida Gulf Coast University Full time

    Job Summary The Application Systems Analyst II/III positions are integral to the efficient functioning of university systems, focusing on seamless integration of software applications and platforms. While the level II position emphasizes streamlining data flow and optimizing processes through collaboration with technical and non-technical teams, the level...


  • Fort Myers, United States Florida Gulf Coast University Full time

    Job SummaryThe Application Systems Analyst II/III positions are integral to the efficient functioning of university systems, focusing on seamless integration of software applications and platforms. While the level II position emphasizes streamlining data flow and optimizing processes through collaboration with technical and non-technical teams, the level III...


  • Fort Lauderdale, United States Beacon Hill Full time

    Beacon Hill Technologies is seeking a Sr Systems Support Analyst for a contract to hire opportunity with a privately held company in Fort Lauderdale. In this role, you will work as an Application Support Analyst and will act as the primarily liaison for technical and production support issues with internal business end users and 3rd party cloud based...


  • Fort Myers, United States Rheem Manufacturing Company Full time

    The Boiler Technical Support Analyst provides advanced assistance to customers over the phone or through electronic communication in diagnosing and solving documented and undocumented service and installation issues; which may involve internal contro Technical Support, Support Analyst, Technical, Boiler, Analyst, Support, Manufacturing, Technology


  • Fort Myers, United States Lee Health Full time

    Location: (Remote)Information Systems -12451 Gateway Blvd.Suite 200Fort Myers FL 33913Department: IS Clinical SystemsWork Type: Full TimeShift: Shift 1/ to Minimum to Midpoint Pay Rate:$37.72 - $49.03 / hourRemote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that...


  • Fort Edward, United States Hudson Headwaters Health Network Full time

    Job DescriptionJob DescriptionHHHN MissionTo provide the best health care, and access to that care, for everyone in our communities. HHHN VisionTo pioneer an innovative, sustainable and community-focused health system through comprehensive primary care and diverse partnerships Proposed Schedule: 40 hours per week. Monday-Friday 9am-5pm. Note: This is not a...


  • Fort Edward, United States Hudson Headwaters Health Network Full time

    Job DescriptionJob DescriptionHHHN MissionTo provide the best health care, and access to that care, for everyone in our communities. HHHN VisionTo pioneer an innovative, sustainable and community-focused health system through comprehensive primary care and diverse partnerships Proposed Schedule: 40 hours per week. Monday-Friday 9am-5pm. Note: This is not a...


  • Fort Myers, United States Lee Health Full time

    Location: (Remote)Information Systems -9299 College PkwyFort Myers FL 33919Department: IS Clinical SystemsWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$43.59 - $56.66 / hourRemote Position (FL Only) This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations...


  • Fort Myers, United States ExecuSource Full time

    Location: 100% remote; must be in FloridaPay: Salary + 6% annual bonusIMMEDIATE HVAC Tech Support Analyst needed for a well known manufacturing company specializing in consumer goods for heating, cooling, and refrigeration products both on the residential and commercial side. This is a direct hire position, salary and benefits included.  The Technical...


  • Fort Worth, United States FIRST CASH FINANCIAL SERVICES INC Full time

    Description Position at First Cash What Makes a FirstCash Application System Analyst: We are seeking a skilled Application Analyst to join our team. The ideal candidate will have at least 2+ years of experience working with various accounting and HR applications like NetSuite, Reconnect, UKG and a strong understanding of their functionalities. As an...

  • Application Analyst

    6 days ago


    Fort Mill, United States Oxco Inc Full time

    Are you a self-motivated individual who loves to learn new software applications in order to solve business needs? Then apply today for Oxco's new Application Analyst position! Oxco is a specialty converter of nonwoven fabrics in Fort Mill, SC. We offer a close knit, friendly atmosphere and a lot of career challenge as we strive to double our size over the...

  • Application Analyst

    1 week ago


    Fort Mill, United States Oxco, Inc Full time

    Job DescriptionJob DescriptionAre you a self-motivated individual who loves to learn new software applications in order to solve business needs? Then apply today for Oxco's new Application Analyst position! Oxco is a specialty converter of nonwoven fabrics in Fort Mill, SC. We offer a close knit, friendly atmosphere and a lot of career challenge as we...

  • Application Analyst

    2 weeks ago


    Fort Mill, United States Oxco, Inc Full time

    Job DescriptionJob DescriptionAre you a self-motivated individual who loves to learn new software applications in order to solve business needs? Then apply today for Oxco's new Application Analyst position! Oxco is a specialty converter of nonwoven fabrics in Fort Mill, SC. We offer a close knit, friendly atmosphere and a lot of career challenge as we...


  • Fort Worth, United States JPS Health Network Full time

    The Intermediate Applications Analyst is responsible for maintaining in-depth knowledge of their assigned applications functionality and for combining that knowledge with information technology experience to build and maintain a system which enhance Application, Analyst, Media, Information Technology, Healthcare, Certification