Medical Services Coordinator/Medical Assistant

5 days ago

Edmond, United States LifeStance Health Full time

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team

Job Summary:

The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in-person and remote patients and clinicians.

Hourly Pay: $18-19/hour

Locations: Will be floating between the below offices as needed:

4013 NW Expressway Suite 105, Oklahoma City, OK 73116

2908 Astoria Wy, Edmond, OK 73034

755 W Covell Rd STE 100, Edmond, OK 73003

1105 SW 30th Ct, Moore, OK 73160

Duties/Responsibilities:

Operational Excellence:

Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.

Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situation.

Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.

Patient Support:

Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)

Facilitate communication as needed between the patient, medical staff and the patient's pharmacy

Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.

Ensure accuracy of patient pharmacy information in the medical record

Scan all hard copy correspondence into patient's EHR record

Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.

Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.

Assist in coordination of external referrals for patient care

Clinician Support:

Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.

Coordinate with clinicians pertaining to any additional patient questions.

Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.)

Required Skills/Abilities:

Ability to multitask and prioritize duties to support delivery of high-quality patient experience.

Ability to work independently and as a team member.

Strong communication skills, both written and verbal.

Proficient in using Computer Software Applications (Microsoft Office & EMRs)

Comfortable handling sensitive and confidential Information (HIPAA)

Education and Experience:

High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

LifeStance Health (NASDAQ: LFST) is one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.

Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.

Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.

Our Values:

Delivering Compassion - We care for people unconditionally and act with empathy always.

Building Relationships - We are collaborative, building enduring relationships to achieve more together.

Celebrating Difference - We respect the diversity of every individual's lived experiences.

Learn more at www.lifestance.com.

  • Medical Assistant

    4 weeks ago

    Edmond, United States Mercy | GoHealth Urgent Care Full time

    Job DescriptionAt Mercy-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in the examination and...

  • Medical Assistant

    1 month ago

    Edmond, United States Mercy | GoHealth Urgent Care Full time

    At Mercy-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in the examination and treatment of...

  • Medical Assistant

    4 weeks ago

    Edmond, United States Mercy | GoHealth Urgent Care Full time

    At Mercy-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in the examination and treatment of...

  • Traveling Medical Professional RN

    7 days ago

    Edmond, Oklahoma, United States Medical Solutions Full time

    Medical Solutions, a leading provider of workforce solutions in the healthcare industry, is seeking a highly skilled Registered Nurse (RN) to join their team as a Traveling Medical Professional.About the OpportunityThis 13-week assignment will be located in Edmond, Oklahoma, and requires the nurse to work 36 hours per week with 12-hour shifts. The ideal...

  • Travel Nurse Medical Professional

    6 days ago

    Edmond, Oklahoma, United States Medical Solutions Full time

    Medical Solutions: Travel Nursing Opportunity in Edmond, OklahomaWe are seeking a talented travel nurse to join our team in Edmond, Oklahoma. As a travel nurse with Medical Solutions, you will have the opportunity to work in a variety of settings and locations across the country.About the JobThis is a 13-week assignment with 36 hours per week, working...

  • Medical Nurse Consultant

    1 week ago

    Edmond, Oklahoma, United States Medical Solutions Full time

    We are seeking a highly skilled Medical Nurse Consultant to join our team at Medical Solutions. As a Travel Med Surg Registered Nurse, you will have the opportunity to work in a variety of settings and gain valuable experience in medical surgical nursing.Job OverviewThis position offers a competitive salary of $120,000 per year, with a guaranteed 36 hours...

  • Medical Assistant

    2 weeks ago

    Edmond, United States Healthcare Express Full time

    Join the HealthCARE Express Family!At HealthCARE Express, we're not just ahead of the trend-we're setting it! We're seeking a certified Medical Assistant who thrives in a dynamic environment and is ready to evolve with us. Our reputation for empowering team members to become leaders who make a real difference in our communities is just one of the many...

  • Medical Assistant

    2 weeks ago

    Edmond, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Medical Assistant in our Oklahoma City clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Position would be required to travel to both OKC locations based on clinic needs. S ummary: The Medical...

  • Medical Assistant

    2 weeks ago

    Edmond, United States SSM Heath Full time

    Assists with the examination and treatment of patients under the direction of a nurse practitioner, registered nurse, licensed practical nurse or physician. Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIES - Assists with treatments orde Medical Assistant, Registered Nurse, Medical, Practical Nurse, High School, Assistant, Healthcare

  • Medical Assistant I

    5 days ago

    Edmond, United States Variety Care Full time

    Department: Clinical Position: Medical Assistant I Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character first Qualities: Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Cautiousness- Knowing the importance of right timing in accomplishing right actions. Compassion- Investing...

  • Medical Travel RN Specialist

    1 week ago

    Edmond, Oklahoma, United States OneStaff Medical Full time

    Seeking a Medical Travel RN Specialist to provide direct care to adult patients in various settings. As the largest group of nurses, Med-Surg nurses play a vital role in delivering high-quality patient care.About OneStaff MedicalWe pride ourselves on being a partner that works for you, offering personalized support and negotiating the best rates for our...

  • Medical Assistant

    1 week ago

    Edmond, United States US Derm Support Roles Full time

    Overview Come join our team! We have an immediate need for a Medical Assistant in our Oklahoma City clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Position would be required to travel to both OKC locations based on clinic needs. S ummary: The Medical...

  • Traveling Medical Professional

    7 days ago

    Edmond, Oklahoma, United States Medical Solutions Full time

    About the OpportunityWe are seeking a skilled Traveling Medical Professional to join our team. The successful candidate will provide high-quality patient care in a hospital setting, working with patients who have a variety of health issues.The ideal candidate will be able to work independently and as part of a team, demonstrating strong communication and...

  • Medical Surgical Nurse Opportunity in Edmond, OK

    1 week ago

    Edmond, Oklahoma, United States Medical Solutions Full time

    Medical Solutions is seeking a highly skilled Medical Surgical Registered Nurse for a challenging travel nursing job in the Oklahoma area. With a competitive salary of $2036.86 per week, this opportunity offers a great chance to advance your career while providing excellent patient care.We are looking for a dedicated and compassionate RN with experience in...

  • Intensive Care Nurse

    1 week ago

    Edmond, Oklahoma, United States Medical Solutions Full time

    About the Role">We are seeking a highly skilled Intensive Care Nurse to join our team at Medical Solutions. This is an exciting opportunity for a dedicated and compassionate nurse to make a real difference in the lives of patients.">Job Summary">This ICU travel nursing job in Edmond, Oklahoma offers a unique chance to work with a dynamic team and gain...

  • Advanced Medical Imaging Specialist

    4 days ago

    Edmond, Oklahoma, United States Advantis Medical Full time

    Job SummaryWe are seeking an experienced CT Technologist to join our team at OU Health - Edmond Medical Center in Edmond, OK. As a travel clinician with Advantis Medical, you will have the opportunity to work with a dynamic and supportive team, providing exceptional patient care and advancing your career.About the JobThis 13-week contract offers a rewarding...

  • Travel Medical Imaging Specialist

    3 days ago

    Edmond, Oklahoma, United States Fusion Medical Staffing-Radiology Full time

    Fusion Medical Staffing-Radiology is seeking a travel CT Technologist for a 13-week assignment in Oklahoma. As a medical traveler, you will have the opportunity to make a positive impact while exploring new cities and experiences.Job OverviewThis position offers a competitive compensation package, including highly competitive pay, best-in-the-industry...

  • Medical Imaging Specialist

    5 days ago

    Edmond, Oklahoma, United States OneStaff Medical Full time

    Job OverviewWe are seeking a skilled Medical Imaging Specialist to join our team in Edmond, OK. As a key member of our imaging department, you will be responsible for operating and maintaining cutting-edge medical imaging equipment.About the RoleProvide high-quality patient care while ensuring efficient use of resourcesCollaborate with healthcare...

  • Medical Travel Nurse Specialist

    1 week ago

    Edmond, Oklahoma, United States OneStaff Medical Full time

    **Job Overview**OneStaff Medical is seeking a skilled medical travel nurse to provide high-quality patient care in Edmond, Oklahoma.The successful candidate will have experience in med surg nursing and be able to work independently with minimal supervision.Estimated Salary: $60/hour - $80/hour (dependent on experience)We offer a competitive salary package,...

  • Registered Nurse for Medical-Surgical Unit

    6 days ago

    Edmond, Oklahoma, United States OneStaff Medical Full time

    OneStaff Medical is seeking a dedicated Registered Nurse to join their team in the Medical-Surgical unit. As a key member of our healthcare team, you will provide direct care to adult patients in a variety of settings.About the RoleThis 13-week travel nursing assignment offers a unique opportunity to work with a diverse patient population and develop your...