Field Service Engineer
2 days ago
About the job Field Service Engineer
Summary/ Objectives
-Provider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain, and repair PET/CT medical imaging devices
-MUST HAVE THIS SKILL SET AND EXPERIENCE
-Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.
Essential Responsibilities
- Assist in the repair of diagnostic imaging equipment specific to PET/CT medical imaging devices background
- Must be a self-starter, able to travel and work independently with minimal supervision
- Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
- Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
- Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
- Accurately document all service activities in accordance with the Company Quality Standards.
- Assess, calibrate, and maintain test equipment
- Submitting field service reports timely and according to functional standards.
- Communicate with account manager on services being provided.
- Manage and Maintain company assets required to perform all necessary job functions.
-There are no supervisory responsibilities for this role
Work Environment
-This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.
Work Schedule
-Primarily Monday thru Friday normal business hours occasional evening and weekends.
Physical Demands
-The physical requirements that are essential to perform this job are to talk and to hear.
-It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.
Competencies
- Ability to follow procedures and instructions/direction.
- Ability to work well with others.
- Communication Proficiency.
- Business Acumen.
- Customer Service Skills.
-This position requires frequent and regular travel as needed to service the technical needs of customers.
-The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius.
-Some travel and assignments will require flying and overnight stays.
Required Citizenship / Work Permit / Visa Status
US Citizen / Green Card holder
Must-Haves
- Must have Recent Field Service Engineer experience
- Must have Recent experience in the required modality
- Must be Factory or formally trained by PHILIPS, GE, or SIEMENS ONLY
- Must provide trained certificate from any of the OEM (Philips/GE/Siemens)
- US citizens only
- Must have an active state license
- No gaps in education
- No gaps in between Organizations
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