Phlebotomist

3 weeks ago

New London, United States New London Hospital Full time
  • GENERAL SUMMARY
    • Clinical Responsibilities: Perform venipunctures and skin punctures competently and expediently; enters or retrieves test orders in the laboratory information system; instructs patients on how to properly collect urine and other specimens; processes specimens for testing in-house and for reference lab testing. Other responsibilities include phone calls, result query, printing/faxing, and assist with other laboratory related duties as assigned.
  • FUNCTIONAL DUTIES AND RESPONSIBILITIES
    • Phlebotomy
      • Understands process to identify test requirements.
      • Uses laboratory information system for test ordering.
      • Verifies information and tests ordered via the information system against requisitions, and clarifies questions with provider's offices or nursing departments when necessary.
      • Has working knowledge of standing order process.
      • Adjusts approach to patients and families in accordance with age group.
      • Consistently draws blood competently and expediently with as little patient discomfort as possible.
      • Is able to obtain blood samples from patients of all ages whether outpatient or inpatient.
      • Supports and reassures patients during procedures.
      • Follows lab procedure for patient identification and labels samples accurately.
      • Uses a combination of verbal communication with inpatients along with the mobile laboratory information system barcode device, to retrieve orders and print labels at the patient bedside, ensures positive patient identification.
      • Prioritizes STAT orders, scheduled orders, and outpatients.
      • Accurately and expediently processes specimens delivered to the lab.
      • Assists in training new phlebotomists/aides, as assigned by Supervisor or Director.
    • Lab Aide:
      • Assists Medical Technologists as necessary.
      • Knows how to print patient demographic sheets to send to reference lab when required.
      • Processes specimens for reference labs.
      • Understands the different tubes and labeling requirements for each reference lab.
      • Knows how to complete paperwork for each reference lab.
      • Knows how to determine specimen requirements for tests sent to each reference lab.
      • Bags and stores specimens at appropriate temperatures for reference lab tests.
      • Has specimens ready for courier pickup at scheduled times.
      • Maintains training for IATA Specimen packaging and shipping.
    • Clerical / Administrative:
      • Answers phone calls professionally and politely.
      • Knows how to place calls on hold and transfer calls as necessary.
      • Understands when to answer questions and when to refer callers to a technologist or supervisor.
      • Uses laboratory information system for result query and report printing.
      • Knows how to use the hospital information system to fax results.
      • Requests supplies when low.
      • Understands which patient services are to be charged venipuncture charge.
      • Reviews requisitions for order entry accuracy, following established protocol.
    • Safety, Quality Control & Compliance:
      • Adheres to current documentation standards and policies.
      • Releases results only to authorized individuals.
      • Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
      • Follows standard precautions at all times.
      • Discards sharps into a rigid sharps container.
      • Uses personal protective equipment appropriately and when needed.
  • POSITION REQUIREMENTS
    • Knowledge / Skills / Abilities

      • Prior phlebotomy experience or completion of approved phlebotomy program required
    • Experience
    • Education

      • High School graduate or equivalent
      • 12-18 months experience
      • Phlebotomy or Medical Assistant certificate preferred
      • BLS Certification (obtained within 3 months of hire.)

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