CT Case Planner

3 weeks ago

Reno, United States NDX Full time

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 60+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX nSequence Dental Lab in Reno, NV for a CT Case Planner.

The regular hours for this position are 7:00 a.m. to 6:00 p.m., (4-ten hour days) Monday through Thursday, or Tuesday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement

Primary Responsibilities and Essential Functions of the Position:

  • Accountable for workflow and assignment of cases meeting due dates.
  • Completely read prescriptions and specifications received from clinicians. Clarify questions with leadership.
  • Confer with lab technicians and other personnel to refine operating procedures, resolve problematic scenarios, and provide technical information.
  • Ensure the workflow process meets Company standards of quality control, production and documentation.
  • Personal and extensive VIP treatment to customers in need
  • Responsible for creating reports and presentations for project management supervisors and clients as needed.
  • Implementation of research into technical plans with the use of planning software and proprietary design methods specific to the business.
  • Responsible for clear written communication between the conventional dental lab department and the CT Guided department.
  • Ensure the workflow process meets Company standards of quality control, production and documentation.
  • All other duties as assigned.
  • Daily work duties include, but are not limited to:
    • 3D Scanning
    • CAD/CAM Design
    • CAD/CAM Testing
    • Customer Service
    • Daily Reporting to Department Manager
Skills and Abilities Required:
  • Strong surgical dentistry knowledge
  • Familiarity with restorative dentistry
  • Must be able to read, write, speak and understand English
  • Strong verbal and written communication skills
  • Capable of managing time and working well with others
  • Strong problem solving skills, capable of coming up with creative approaches for generating new ideas and improving existing processes or products in the unit.
  • Professional skill level in the use of Surgical Planning software
Minimum Education and Experience Required:
  • Required: High school diploma or GED equivalent
  • Required: Minimum of two (2) years working experience in a dental implant treatment planning, guided surgery, and oral-maxillofacial surgical theories.
Hazardous Materials or Equipment Used:
  • All office equipment
Physical Requirements:
  • Must be able to sit and/or stand for long durations of time.
  • Exhibit fine motor skills and/or perform repetitive motions.
  • Read and interpret prescriptions and other required documentation.
  • Ability to effectively communicate technical information.
  • Vision capabilities: depth perception, attention to detail, and/or color.
  • Must have excellent eye to hand coordination.

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