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Medical Assistant-Triage

2 months ago

Myrtle Beach, United States Waccamaw Dermatology, LLC Full time

Job Type

Full-time

Description

Clinical Skills used daily to include but not limited to taking patient medical history, preparing patients for examinations, assisting the provider or physician during the exam, proper patient documentation, and other duties as assigned.

This role would be primarily focused on responding in a timely manner to patient's clinical inquiries via phone, patient portal or through the EMR platform. This person will also support providers in a more traditional Medical Assistant role based on need.

Requirements

  • Respond to patient's inquiries via phone, portal or EMR system.
  • Assist patients into exam rooms and prepares them for examination. Gathers patient's history information and under the direction of the provider, distributes educational information to the patient.
  • Obtain lab specimens and schedules tests and consultations by other providers and completes necessary referral.
  • Assist providers with patient care as requested including assistance with minor surgical procedures.
  • Prepare the room and the patient for minor surgery.
  • Collection of all needed supplies
  • Collection of patient consents
  • Decontaminate and sterilize equipment and instruments as required.
  • Measure and record vital signs, visual acuity, and perform other patient care procedures.
  • Accurately and in a timely manner, document patient care and related data in the electronic medical record
  • Maintain records and logs as required and documents all patient contacts in the medical record.
  • Promptly answers and returns phone calls handling clinical concerns per physician's standing orders in addition to appropriately handling prescription refills per physician's standing order.
  • Assures exam rooms are properly stocked at sufficient levels.
  • Triage patient phone calls, either scheduling same day sick appointment or advising patients of other options based on medical condition.
  • Attend OSHA and HIPAA training, as directed.
  • Attend and participates in clinic meetings.
  • Participate in all clinical quality initiatives as directed.
  • Ability to travel between multiple locations as needed
  • Other duties as assigned.
Education:
  • Certificate in clinical field preferred, but not required.
  • Current CPR, ALS certificate.

Experience: Minimum 2-3 years of experience healthcare related field in clinical Medical Assistant role preferred

Performance Requirements:

Knowledge:
  1. Knowledge of clinical processes and principles.
  2. Knowledge of medical terminology, practice protocols and standards, HIPAA and OSCHA policy and requirements
Skills:
  1. Skill in documentation of patient care including reviewing for accuracy and completeness.
  2. Excellent communication skills
  3. Excellent attention to detail as related to patient care.
Abilities:
  1. Ability to communicate clearly with many different levels of staff.
  2. Ability to make sound clinical judgements decisions and weigh risks.
  3. Ability to analyze medical records and documentation and identify problem areas.
  4. Ability to collaborate effectively.
  5. Ability to competently use Microsoft Office, appropriate EMR and practice management software preferred. *Experience in Modernizing Medicine and EMA a plus


Why Waccamaw Dermatology: If you're looking to be a part of a dynamic team who enjoys helping others and believes that quality healthcare is for everyone, bring your critical thinking skills, positive attitude, cheerful smile and join a special team that makes a true difference.