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Claims Representative I- Miami, Dade County, FL

3 months ago

Miami, United States Virginia Farm Bureau Mutual Full time

As a Multi-Line Claims Representative, you will have a starting salary of $52,000 and a company car. In this position you are responsible for resolving damage and injury claims caused by or incurred by insureds. The company has a rich benefit package including health, dental, vision, PTO, Extended Illness Leave, Pension and matching 401K.

ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.
• Investigate, validate, evaluate, negotiate, and settle all claims as assigned.
• Submit reserve recommendations on assigned claims.
• Communicate with the public regarding procedures, problems, and coverages.
• Negotiate fair settlement with individual claimants or Attorneys.
• Maintain claim files and follow departmental reporting procedures.
• Report risk reviews to the Underwriting department.
• Participate in training and continuing education courses as requested or required.
• Prepare estimates on auto and property losses.

SKILLS/ABILITY
• Strong Verbal communication & listening skills
• Effective negotiation skills
• Effective conflict management skills
• Ability to simultaneously handle multiple priorities
• Possesses strong product knowledge
• Ability to influence internal and/or external constituent
• Possesses strong technical aptitude
• Ability to work with mathematical operations related to daily tasks.

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