Network Specialist

1 day ago

Harrisburg, United States InfoPeople Full time

POSITION REQUIREMENTS:

The selected candidate will be
responsible for providing technical support for planning, designing,
maintaining, and integrating local and wide area network infrastructure and
will have input into the edge networking architecture deployed throughout the Enterprise. The selected candidate must be able to
communicate well and needs to be a highly technical and eager individual with
numerous years of experience in a large environment.

CCNA and CCNP certificates or higher are preferred, but candidates with demonstrable levels of commensurate
hands-on experience will be considered.

DESCRIPTION OF DUTIES:
Installs, configures, maintains,
nd manages network infrastructure consisting primarily of switches, routers,
firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure,
cellular-based appliances, and all associated hardware and software.

Performs network management functions utilizing various industry tools to monitor, test, verify,
troubleshoot, and resolve complex network problems by working with users,
service providers, business partners, and others to resolve problems.

ssists the Edge Networking team
in the planning and design of LAN/WAN network architecture including:
•
Network bandwidth analysis and capacity
planning.
•
Detailed specifications and schematic
engineering drawings for network enhancements and modifications.

ssists in the execution of
planned deployments and upgrades and supports change management efforts within
the edge networking group.

Coordinates change management
efforts with agency and other edge networking teams.

Participates in Service Now
trouble ticket resolution and reporting.

Ensures that assigned edge
networking trouble tickets or incidents follow established processes and are
fully documented within Service Now.

ssists with tier 2 support for
widespread events/ incidents to customers and other networking teams as needed.

Proactively identifies and
troubleshoots issues related to complex network problems and works them to
resolution, including communication to other networking teams.

Participates with the Edge Networking
team in the evaluation of, and makes recommendations on, new and emerging
technologies as part of the ongoing hardware refresh cycles.

Evaluates current and future
network needs and prepares technical solutions and recommendations.

Reviews the
development of configuration standards.

ssists in the design of highly
complex networks as well as makes recommendations to optimize the edge network
for maximum efficiency.

Ensures
that all existing and new networks meet or exceed the security requirements set
forth by OA.

ssists
in the creation of Visio diagrams of the edge network to document new and
existing network elements, especially those deemed specialty/ field networks.

Maintains
documentation for the configuration of network components including setup,
installation, and overall deployment of network hardware and software.

Supports remote IT staff with
network-related issues and deployments.

Supports agency operations staff
nd business partners with network-related issues as needed.

Communicates effectively both
verbally and in writing with other employees, vendors, and business partners.

Maintains an understanding of
various routing protocols.

Maintains a working knowledge of
network monitoring tools and automation.

Performs other duties as required.

DA REQUIREMENTS:

Equipment in use in Job
Performance: Personal Computers,
servers, network components, telephones, calculator, copy machines, printers,
faxes, cell phones and common writing devices.
Must be able to lift 50 pounds.
Must be able to work from a step ladder.

DECISION MAKING:

ppropriately manages time and
engages other edge networking teams as needed or required. Overall performance of the network team and
vailability/performance of the network and customer satisfaction are factors
used to determine level of success.

ESSENTIAL FUNCTIONS

1.
Obtain and maintain CJIS clearances

2.
Operate telephones/cell phones

3.
Operate a PC and peripherals/ servers and
network components

4.
Operate motor vehicles and maintain a valid PA
driver's license

5.
Excellent oral and written communications skills
using the English language

6.
Read and comprehend technical literature

7.
Lift equipment up to 40 pounds

8.
bility to assess issues/problems and make
ppropriate decisions for resolution

9.
Stay current with new and emerging
network-related trends and technologies

10.
Provide outstanding customer service

Network Switching
required 4-5
years

Network Routing
required
3-4 years

CCNA
desired 2-3
years

CCNP
beneficial 1-3 years

SD-WAN beneficial 2 years

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