Guest Experience Expert

2 weeks ago

Annapolis, United States Marriott Full time

Additional Information Front Desk, Day Shift Job Number 24097809 Job Category Rooms & Guest Services Operations Location Courtyard Annapolis, 2559 Riva Road, Annapolis, Maryland, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Experience Expert

    4 weeks ago

    Annapolis, United States Marriott International, Inc Full time

    **Additional Information** Front Desk, Day Shift **Job Number** 24097809 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Annapolis, 2559 Riva Road, Annapolis, Maryland, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Guest Experience Expert

    4 weeks ago

    Annapolis, United States Marriott International, Inc Full time

    Job DescriptionAdditional Information Front Desk, Day ShiftJob Number 24097809Job Category Rooms & Guest Services OperationsLocation Courtyard Annapolis, 2559 Riva Road, Annapolis, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    2 weeks ago

    Annapolis, United States Marriott International Inc Full time

    Additional Information Front Desk, Day Shift Job Number 24097809 Job Category Rooms & Guest Services Operations Location Courtyard Annapolis, 2559 Riva Road, Annapolis, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

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    1 month ago

    Annapolis Junction, United States Courtyard Fort Meade at National Business Park Full time

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  • Guest Environment Expert

    4 weeks ago

    Annapolis Junction, Maryland, United States Courtyard Fort Meade at National Business Park Full time

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    1 month ago

    Annapolis Junction, Maryland, United States Courtyard Fort Meade at National Business Park Full time

    Job Number Job Category Housekeeping & LaundryLocation Courtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we...

  • Guest Experience Specialist

    4 weeks ago

    Annapolis, United States Marriott Full time

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    2 weeks ago

    Annapolis Junction, United States Marriott International, Inc Full time

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    1 month ago

    Annapolis Junction, United States Courtyard Fort Meade at National Business Park Full time

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    2 weeks ago

    Annapolis Junction, United States Marriott International Inc Full time

    Job Number 24104759 Job Category Rooms & Guest Services Operations Location Courtyard Fort Meade BWI Business District, 2700 Hercules Road, Annapolis Junction, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and...

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    1 month ago

    Annapolis Junction, Maryland, United States Courtyard Fort Meade at National Business Park Full time

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    4 weeks ago

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    2 weeks ago

    Annapolis Junction, United States Marriott International Inc Full time

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    1 month ago

    Annapolis Junction, United States Marriott International Inc Full time

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    4 weeks ago

    Annapolis Junction, United States Marriott International Inc Full time

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    2 weeks ago

    Annapolis Junction, United States Marriott International, Inc Full time

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