Coordinator - Rental Services Service

4 weeks ago

Macomb, United States MacAllister Rentals Full time
Objective      Position duties include but are not limited to: assisting with processing work orders and customer damage claims for the Rental Services Division.            Responsibilities  
  • Individual serves as Service Department’s main point of customer contact; promptly attending to customers needs either by phone or face to face contact. Individual requests details regarding conditions of occurrence.
  • Assist with coordinating of field technicians based on demand, geographic location, and urgency of service issue.
  • Estimates customer costs and obtains customer authorization to perform work.  Gathers customer requirements pertaining to both cost and time frame. Updates customer on service schedules and price changes via progress calls and upon completion of job. 
  • Position opens, tracks and closes work orders assuring accurate and timely invoicing.
  • Performs other duties as assigned by management
Qualifications   
  • Knowledge, skills and abilities typically acquired through a high school education or the equivalent.
  • Three years customer service experience
  • Strong customer service skills with a solid understanding of price, quality, and turnaround; practicing and maintaining mutual expectations with customers on all three.  Familiar with customer satisfaction efforts and metrics; works to improve them.  Is able to justify why a price is fair and reasonable. 
  • Demonstrated problem solving skills and the ability to interpret and apply warranties, policies, procedures, guidelines and laws.  Is able to analyze and interpret data, using benchmarks to take corrective action and improve performance.
  • Excellent communication skills, including verbal, written, listening and non-verbal skills. Responds promptly, thoroughly and professionally to requests, suggestions and complaints. Demonstrated ability to keep co-workers informed on direction, external environment, and specific customer needs and concerns. 
  • Individual must work for the mutual benefit of the team; seeking agreement and new solutions whenever possible.  Ability to work with minimum supervision a must
  • A solid understanding of data bases with strong Microsoft Word and Excel skills and the basic ability to operate industry specific computer programs.
  • The ability to project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates and customers.
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.                                        MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)     

  • Sales Representative

    1 week ago

    Macomb, United States Cintas Full time

    Requisition Number: 173895 Job Description Cintas is seeking a Sales Representative - Facility Services to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives...

  • Field Service Technician

    4 weeks ago

    Macomb, United States Morrison Industries LLC Full time

    Job DescriptionJob DescriptionMorrison Industrial Equipment is looking for Full Time Field Service Technicians for Macomb County. The Brighton branch is at 1183 S Old US Highway 23 Brighton, MI 48116. A Field Service Technician travels locally to customers, using a company van, to complete needed repairs on a wide variety of products with an emphasis on...

  • System of Care Coordinator

    1 week ago

    Macomb, United States Bridgeway Full time

    Bridgeway Inc. is hiring a System of Care Coordinator at our Macomb, IL location to serve Fulton and McDonough counties.The System of Care Coordinator provides primary direction and supervision over the System of Care, as the lead agency, as well as in collaboration with the various communities served and partner organizations. To learn more about this...

  • System of Care Coordinator

    1 week ago

    Macomb, United States Bridgeway Full time

    Job DescriptionJob DescriptionBridgeway Inc. is hiring a System of Care Coordinator at our Macomb, IL location to serve Fulton and McDonough counties.The System of Care Coordinator provides primary direction and supervision over the System of Care, as the lead agency, as well as in collaboration with the various communities served and partner organizations....

  • System of Care Coordinator

    2 days ago

    Macomb, United States Bridgeway Full time

    Job DescriptionJob DescriptionBridgeway Inc. is hiring a System of Care Coordinator at our Macomb, IL location to serve Fulton and McDonough counties.The System of Care Coordinator provides primary direction and supervision over the System of Care, as the lead agency, as well as in collaboration with the various communities served and partner organizations....

  • System of Care Coordinator

    2 weeks ago

    Macomb, United States Bridgeway Full time

    Bridgeway Inc. is hiring a System of Care Coordinator at our Macomb, IL location to serve Fulton and McDonough counties. The System of Care Coordinator provides primary direction and supervision over the System of Care, as the lead agency, as well as in collaboration with the various communities served and partner organizations. To learn more about this...

  • Guest Service Expert

    2 weeks ago

    Macomb, United States Marriott International Inc Full time

    Additional Information Evening Shift Bistro, 4:30 pm-10:30 pm, Full time, weekends a must, Tipped position Job Number 24065132 Job Category Food and Beverage & Culinary Location Courtyard Detroit Warren, 30190 Van Dyke Avenue, Warren, Michigan, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management ...

  • Food Service/Housekeeping

    1 week ago

    Macomb, United States The Salvation Army Central Territory Full time

    Job DescriptionPOSITION SUMMARY:Serves meals to Harbor Light clients and maintains a sanitary kitchen as well as providing housekeeping services which include general cleaning, trash removal, dusting, mopping and vacuuming of the facility. QUALIFICATIONS:Must possess a High School Diploma or equivalentPossess current Food Service Handler and/or ServSafe...

  • Food Service/Housekeeping

    1 day ago

    Macomb, United States The Salvation Army Central Territory Full time

    Job DescriptionPOSITION SUMMARY:Serves meals to Harbor Light clients and maintains a sanitary kitchen as well as providing housekeeping services which include general cleaning, trash removal, dusting, mopping and vacuuming of the facility. QUALIFICATIONS:Must possess a High School Diploma or equivalentPossess current Food Service Handler and/or ServSafe...

  • Customer Service Representative

    3 weeks ago

    Macomb, United States Randazzo Heating & Cooling Full time

    *Call Center Customer Care Representative *Are you Awesome? Are you looking for a career and not a job? Are you ready to join the best team in town that was consecutively named in 2019, 2020 and 2021 Top Workplaces in Metro-Detroit?We are looking for a dynamic superstar to help support our growing Teams in our Macomb, Michigan Headquarters! This is a great...

  • Cashier - Service Associate PT

    2 weeks ago

    Macomb, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...

  • Cashier / Customer Service

    24 hours ago

    Macomb, United States Farm King Supply Full time

    Job DescriptionJob DescriptionWe are seeking a Cashier to join our team!Responsibilities:Acknowledge and assist all customers with a pleasant, helpful attitudePossess basic money handling and counting skillsScan and bag purchases being careful to remove or deactivate security tagsDemonstrate awareness and compliance with loss prevention and safety policies...

  • Customer Service Representative

    2 weeks ago

    Macomb, United States First Mid Bank & Trust Full time

    Position: Customer Service Representative - InsuranceLocation:Macomb, ILJob Id: 3598# of Openings: 0Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts. Responsibilities include, but are not limited to: Renew...

  • Customer Service Representative

    1 week ago

    Macomb, United States First Mid Bank & Trust Full time

    Position: Customer Service Representative - Insurance Location: Macomb, IL Job Id: 3598 # of Openings: 0 Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and...

  • Customer Service Representative

    2 days ago

    Macomb, United States First Mid Bank & Trust Full time

    Position: Customer Service Representative - Insurance Location: Macomb, IL Job Id: 3598 # of Openings: 0 Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and...

  • Customer Service Representative

    2 days ago

    Macomb, United States First Mid Bank & Trust Full time

    Position: Customer Service Representative - InsuranceLocation:Macomb, ILJob Id: 3598# of Openings: 0Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts. Responsibilities include, but are not limited to: Renew...

  • Customer Service Representative

    2 weeks ago

    Macomb, United States First Mid Bank & Trust Full time

    Position:Customer Service Representative - InsuranceLocation:Macomb, ILJob Id:3598# of Openings:0Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts.Responsibilities include, but are not limited to: Renew and/or...

  • Nurse Manager Medical Surgical Services

    2 weeks ago

    Macomb, United States Clinical Management Consultants Full time

    A leading acute care hospital in western Illinois is now seeking an experienced Nurse Manager Medical Surgical Services to join their award-winning healthcare team. This not-for-profit acute care hospital is home to over 300+ inpatient beds and provides a wide variety of inpatient and outpatient services. This organization is proud to be recognized as one of...

  • In need of daycare services near 61455.

    4 weeks ago

    Macomb, United States Wyndy.com, Inc. Part time

    Daycare Service Provider needed near 61455. Must ensure a safe and engaging environment. Create fun and educational activities. Maintain open communication with parents. Ensure child safety and wellbeing. CPR/First Aid certification required. Experience preferred.

  • Customer Service Representative Fueler/Washer

    5 days ago

    Macomb, United States Penske Truck Leasing Full time

    5161 Falcon View Ave SE, Kentwood, MI 49512 All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that....