Systems Technician II

2 weeks ago


Marietta, United States Aventis Systems Full time

Overview: We are seeking a hardware professional to join our organization as Systems Technician II. This individual will meet challenges in the hardware and operational environment. This individual should possess outstanding organization skills for prioritizing a heavy workload and exhibit strong attention to detail.

This position reports to the Operations Manager.

Position Accountabilities:

50% - System Builds

20% - Return Merchandise Authorization

10% - Work Area Organization

10% - Professional Development

10% - Approvals

Responsibilities:

Partner with Head Technician to distribute build orders amongst the team to optimize build time and quality

Build, upgrade, and configure server and computer hardware

Ensure all systems leave the warehouse in a good working order and timely manner

Approve systems using appropriate guidelines to ensure optimal operation

Maintain up to date image repository on Company’s systems

Diagnose and repair server and computer hardware

Maintain a Monthly RMA Error Rate of 1% or Less

Diagnose and repair assigned RMAs

Work closely with technical team to process RMAs on a set schedule

Troubleshoot both common and unusual hardware and software problems

Pass quality assurance inspections per Company standards

Complete necessary paperwork for all system builds

Comply with Company standards for repository and image management

Work on special projects as assigned by management

Maintain a clean and orderly tech room

Organize systems and parts

Respond to staff inquiries regarding systems and parts

Assist and train co-workers, as requested

Complete assigned certifications

Complete projects within designated timeframe, as requested

Provide innovate operation ideas to management team

Job Specifications:

Required Skills & Qualifications:

High school diploma or GED, or equivalent years of experience

Minimum 1 year of computer hardware experience

Minimum 1 year of hardware repair or refurbishing experience

CompTIA A+ Certification

CompTIA Net+ Certification

CompTIA Server+ Certification

General knowledge of Internet protocols

Good organizational skills

Excellent mathematical skills

Excellent verbal communication skills

Excellent deductive, reasoning, and problem solving skills

Strong time management skills

Ability to work in a team environment

Positive attitude

Work Environment:

Weekday Schedule: Monday thru Friday, 9am-6pm EST

Must have reliable transportation.

Must be able to lift 60 pounds.

Must be able to stand for 3+ hour periods.

Some odd hours may be required including nights and weekends.

Competitive salary, as well as employer contributed health benefits

Unlimited paid time off

Access to a Company cell phone plan

A seat on an energetic team that collaborates and pushes each other to be better

A fast-paced, but cooperative environment with endless potential for growth

Celebration events for team and Company successes throughout the year


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