Financial Aid Advisor
14 hours ago
+-----------------------------------------------------------------------+ | | | | | The role of the Financial Aid Advisor will be part of a team tasked | | with administering the college's need-based and merit-based student | | aid programs: performing a variety of technical and clerical tasks in | | the maintenance and documentation of financial aid information; | | assisting in the planning, developing, implementing and administering | | all financial aid funds (including federal/state/institutional grants | | and institutional/private scholarships); disseminating financial aid | | information to students; and assisting students, staff and the | | general public in the interpretation of financial aid program | | policies and procedures. | | | | The Financial Aid Advisor receives supervision from the Director of | | Financial Aid. | | | | The Financial Aid Advisor may exercise technical and functional | | supervision over student work-study staff. | | | | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | Examples of Duties: | +-----------------------------------------------------------------------+ | | | | | General: | | | | - Provide initial contact and conduct workshops/seminars for | | financial aid information; respond to inquiries from students, | | faculty, staff and administration; screen and interview | | applicants for proper reference to financial aid programs. | | - Review documents as they arrive in the office, logging and adding | | them to student files. Send letters to students notifying them of | | incomplete or missing information in their files. | | - Maintain student records in the Datatel/Colleague System. | | - Assist with updates to and development of the Financial Aid | | Policy and Procedure Manual. | | - Update sections of the Financial Aid web site. | | - Perform a wide variety of clerical work; maintain accurate and | | detailed records; prepare and analyze reports; verify accuracy of | | calculations; research discrepancies and record information. | | - Provide excellent customer service to callers and walk-ins. | | - Assist with creating and updating financial aid forms on an | | annual basis. | | | | Unique responsibilities: | | | | - Ensure institutional compliance with all federal and state | | requirements and advise senior staff of actions necessary to | | ensure institutional compliance. Ensure compliance with federal | | regulatory requirements in monitori g electronic access to the | | National Student Loan Database System (NSLDS) that contains | | financial aid history information on recipients of student | | assistance authorized under Title IV of the Higher Education Act | | of 1965, as amended. | | - Ensure proper protection of any printed or computer generated | | NSLDS information as required by the provisions of the Privacy | | Act of 1974, as amended. | | - Administer the Golden Leaf Scholarship Program every semester for | | both the curriculum and continuing education scholarships. | | - Promote the COA Foundation application. Award scholarship | | recipients and continually evaluate the individual scholarships | | to re-award as necessary. | | - Compile all Federal Work-Study information, reports and forms; | | and work with various departments in placing students in | | positions. Review and complete all Federal Work-Study payroll | | information monthly and annually for the Business Office. | | - Monitor student enrollment for student aid programs and gather | | documentation as necessary for return of Title IV calculations | | including printing screenshots, resolving conflicts of | | information with Registrar. | | - Assist with monthly reconciliation of Federal Pell Grant, FSEOG, | | and Federal Work Study with Business Office. | | - Monitor enrollment status of consortium agreement students. | | - Monitor incomplete grades for changes. | | - Update earliest disbursement dates on the State Grant Portal. | | - Assist with the review of tuition refunds, as needed by the | | Business Office. | | - Assist with Financial Aid Disbursement responsibilities and the | | Financial Aid payment process. | | - Manage the importing process including importingInstitutional | | Student Information Reports (ISIRs)and associated processes. | | Complete subsequent ISIR review and mail appropriate letter or | | complete FA file. | | - Assist with the Satisfactory Academic Progress evaluation at each | | checkpoint. | | - Determine eligibility award recipients for the Foundation's Gift | | Aid Program scholarship. | | - Import and review weekly Pell Lifetime Eligibility Used report, | | update names/percentages on LEU Master List. | | - Review/resolve Residency discrepancies identified on CFNC Portal. | | - Verify data and assess tax information for students selected for | | verification by the US Department of Education and transmit | | corrections via Colleague or Financial Aid Administrator (FAA) | | Access. | | - Submit information electronically to the US Department of | | Education for processing. | | - Review applications for completeness; determine eligibility for | | federal, state or private funds and calculate awards; prepare | | student files; enter data into the computer. | | - Communicate satisfactory academic progress with students; help | | them to understand their options and what effects withdrawing or | | failing will have on their eligibility. | | - Process scholarship applications and notify recipients.
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