Senior Product Manager

2 weeks ago

Lafayette, United States SchoolMint Full time

SchoolMint is a leader in the K-12 Ed-tech space offering best-in-class SaaS solutions centered on Strategic Enrollment Management. Driven by our mission to help educators create bright, more sustainable futures, SchoolMint provides solutions that help K-12 districts and schools attract and enroll more students and families and retain them for years to come.

We are a fast-growing and established EdTech company rooted strongly in our core values: No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self to Work; Embrace and Drive Change. We take these values seriously and use them as the foundation in everything we do. SchoolMint is dedicated to delighting our customers with award-winning products and top-notch customer service.

Job Description

SchoolMint's Product Team is searching for a versatile and highly motivated Senior Product Manager to lead our Attract products which help K-12 schools attract new families in an increasingly competitive enrollment environment. As Senior Product Manager, you will be responsible for supporting and continuing to develop our product strategy, owning the product roadmaps, and planning and execution throughout the agile product life cycle. You will report to the VP of Product and work closely with Engineering, Customer Experience, Sales, Marketing, and customers themselves to ensure that revenue, profitability and customer satisfaction goals are met.

Given the breadth of the service we are building, this role will require coordination across many internal teams and will be visible at the highest levels of the company. This role requires someone who thrives in complex environments, can balance strategic and tactical thinking, and is comfortable working across departments to align priorities and drive initiatives forward.

A background in edtech, student recruitment, or student enrollment would be advantageous. Even if you don't meet all the requirements listed, we encourage you to apply if you are passionate about the role and believe you can contribute to our mission

What You'll Do

  • Develop and maintain a deep understanding of customer needs, industry trends, and the competitive landscape, using these insights to inform product strategy and prioritization.
  • Distill market research and inputs from users and key business stakeholders to manage product strategy and develop an actionable product roadmap that balances short-term wins with long-term goals.
  • Advocate for the voice of the customer throughout the product lifecycle, ensuring a customer-centric approach to product design and delivery.
  • Present product roadmap, decisions, and tradeoffs to leadership and other stakeholders to build alignment across the organization.
  • Collaborate with cross-functional teams (engineering, design, marketing, customer success, sales) to facilitate cohesive planning, development, launch, and ongoing enhancement of product platforms.
  • Lead agile product development processes in conjunction with project manager, including sprint planning, backlog refinement, and release management.
  • Collect user stories and define new features, writing detailed specifications, collaborating with designers on mockups and engineering on technical feasibility.
  • Prioritize and balance feature ideas, bug fixes, and long-term strategic projects, ensuring alignment with business objectives, customer needs, and technical feasibility.
  • Support product releases by communicating value and providing effective knowledge sharing (e.g., presentations, FAQs, how-to documents) to internal teams, ensuring smooth adoption across the organization.
  • Manage complex product issues, quickly analyzing problems, providing recommendations, and adjusting the roadmap to address the needs of clients and stakeholders.
  • Drive problem-solving and decision-making in ambiguous situations, using data-driven approaches to inform the best course of action and ensuring alignment with the overall product strategy.
  • Mentor and coach junior product managers, contributing to the growth and development of the product management team and fostering a culture of continuous improvement.
About You
  • 4+ years as a Product Manager in a SaaS environment.
  • Ability to research market trends and product usage and make product strategy recommendations based on quantitative and qualitative analysis.
  • Ability to communicate with clients, uncover their needs, and translate these insights into actionable product decisions that deliver value.
  • Ability to rationalize decisions and clearly articulate recommendations to end-users and key stakeholders.
  • Experience leading cross-functional teams, collaborating effectively with engineers, designers, marketing, sales, and customer experience teams to align on product goals and execution.
  • Excellent organizational skills with a keen attention to detail and the ability to drive product ideas from concept through to launch.
  • Ability to balance short-term wins with long-term strategic decisions.
  • Ability to work autonomously, lead initiatives, and manage multiple projects and priorities.
  • Experience with software development methodologies such as Agile and working with Scrum teams.
  • Technical experience, including working with APIs, integrating technical products, working with data models, writing SQL queries. (Bonus)
  • Good sense of design principles and visual aesthetics. (Bonus)
  • Knowledge of Atlassian tools Jira, Jira Product Discovery, and Confluence or similar tools. (Bonus)
  • Experience in edtech, student recruitment, enrollment management, or education. (Bonus)
Some Awesome Perks
  • Medical, Dental, and Vision Insurance
  • Employee Paid Life Insurance, Short Term & Long Term Disability
  • PTO (15 days), Sick Days (5 days), Birthday Floating Holiday, Wellness Holidays, Volunteer Day, Company Observed Holidays, and Winter Recess
  • 401k (with a 90-day waiting period)
  • Flexible Spending Account (FSA) and Dependent Care Account (DCA)
  • Educational Assistance Program
  • Professional Development

Encouragement to Apply:

We encourage you to apply even if you don't meet every single requirement. Research shows that individuals from underrepresented demographics are often less likely to apply for jobs unless they meet all qualifications. We are committed to creating an inclusive workplace and actively work to combat this bias. If you are passionate about the work and believe you can contribute to our mission, we want to hear from you

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