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HVAC tech

2 months ago

Worcester, United States Empowered Staffing Full time
HVAC Service Technician

Our client is one of Massachusetts’ Premier Residential Commercial Contractors with service divisions in HVAC, Electrical and Plumbing. Known for their strong management team and outstanding company culture, they are also one of the most established contractors in town. Due to growth, they are looking for a senior-level HVAC Service Technician to join their expanding team.

The HVAC Residential Department offers a comprehensive range of services, including repair, maintenance, and installation. The ideal candidate will embrace technology and thrive in a process-driven organization renowned for its customer service, internal training, and ongoing development. This company provides ample opportunities for personal and professional growth.

Work Schedule:

· Monday to Friday, 7/8 AM to 4 PM (flexible hours)

· 3-4 appointments per day is average


Responsibilities:

· Perform routine maintenance and repairs on HVAC systems as well as Installations

· Ability to communicate effectively with homeowners, providing a consultative approach and options for good, better, and best solutions

· Follow step-by-step processes to ensure high-quality service delivery

· Answer customer questions and provide detailed explanations of services performed


Qualifications:

· 3-5+ years of experience in Residential HVAC (If you have under 3 years of experience, please apply, as we are hiring for junior, mid senior level positions at this time)

· Experience with Nexstar (preferred)

· EPA (preferred)

· Strong interpersonal and communication skills

· Ability to follow detailed procedures and protocols

· Coachable and open to feedback


Benefits

· Health Insurance

· Dental and Vision Insurance

· 401(k) Match

· Company Vehicle Provided

· Bonus Program based on individual sales of services, giving everyone the ability to earn a commission on services sold.