Digital Banking Analyst

4 weeks ago


Louisville, United States German American Full time

Job Title: Digital Banking Analyst

Summary of Duties and
Responsibilities:

As a Digital Banking Analyst, you will be a key component to the success of our services
by ensuring Digital Banking products are functioning as expected. You will also
be primarily responsible for supporting and maintaining crucial applications
including online banking, mobile banking, debit card and ATM services, and
supporting our internal staff to resolve specific issues and inquiries.

What You'll Do:

  • A Day in the Life - Your focus will be supporting our internal and external customers in a variety of ways including providing escalated support for critical Digital Banking services and equipment, managing application updates and hotfixes, as well as coordinating small-scale projects to meet deadlines. As a Digital Banking Analyst, you will also work with various business units to communicate product release information, improve processes linked to Digital Banking, and analyze reporting to measure customer trends. As you gain experience, you will flex your communication and decision making skills as you take ownership of critical systems, manage vendor relationships, communicate with stakeholders, and so much more
  • You're Part of a Team - You are a member of the Digital Banking team focused on providing and maintaining exceptional digital banking tools for our customers. You will also collaborate with vendors and various departments to ensure effectiveness of applications and proper resolution to inquiries.

What it Takes:

  • 5+ years banking experience in application support and/or customer support of digital services
  • Bachelor's degree in Computer Science or Computer Information systems preferred
  • Vendor and/or project management is a preferred
  • Working knowledge of customer form factors, including mobile devices, tablets, desktop/laptops and the associated operating systems and internet browsers.
  • Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.
  • Attention to detail and strong organizational skills
  • Proficiency in Microsoft Word and Excel, Access and Visio

Bonus Points:

  • Experience supporting customer facing applications
  • Bilingual/Multi-lingual

What we can offer you:

  • Medical, dental, vision, STD, LTD, Life insurance, etc.
  • 17 days paid time off, 11 paid holidays and bereavement leave
  • Educational Assistance Program
  • Wellness benefits
  • Life event coverage
  • Paid parental bonding leave
  • Service awards
  • Financial benefits including 401(k) match, stock purchase plan and more
  • Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
  • Logo wear discounts
  • Free checking account, checks and discounted bank services

This position is available at any of the following locations:
4424 Vogel Road, Evansville, IN 47715

1311 W 12th Avenue, Jasper, IN 47546

101 Huntington Drive, Louisville, KY 40223

1805 Campbell Lane, Bowling Green, KY 42104

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people
throughout the organization, truly making German American special. Delivering genuine, customized, personal service
with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment
to life with each and every interaction.

  • Louisville, Kentucky, United States German American Full time

    About the RoleWe are seeking a highly skilled Digital Banking Analyst to join our team at German American Bancorp. This individual will be responsible for ensuring the smooth operation of our digital banking services, including online and mobile banking, debit cards, and ATMs.Key ResponsibilitiesSupport and maintain critical digital banking applications and...


  • Louisville, United States Stock Yards Bank & Trust Full time

    As a Digital Banking Specialist, your day will be filled with opportunities to review online applications, communicate with customers as necessary to obtain additional information and ensure the customer has what they need to use digital banking. Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to...


  • Louisville, Kentucky, United States Stock Yards Bank and Trust Full time

    Job DescriptionAs a Digital Banking Professional, your day will be filled with opportunities to engage with project testing and status meetings, assist the team with daily tasks and ensure the customer has what they need to use digital banking.Key Responsibilities:Project Management: Manage and/or conduct testing of projects and upgrades to ensure seamless...


  • Louisville, United States J&L Marketing Full time $42,000 - $50,000

    Louisville, KY At J&L Marketing we create tools, digital campaigns, and events that enable businesses to maximize sales. J&L Marketing was recently awarded Google’s Highest tier: Google Premier Status. This accomplishment is earned by only the country’s top 3% of Ad Agencies. J&L Marketing is seeking a Junior Digital Marketing Analyst to join our...


  • Louisville, United States J&L Marketing Full time $42,000 - $50,000

    Louisville, KY At J&L Marketing we create tools, digital campaigns, and events that enable businesses to maximize sales. J&L Marketing was recently awarded Google’s Highest tier: Google Premier Status. This accomplishment is earned by only the country’s top 3% of Ad Agencies. J&L Marketing is seeking a Junior Digital Marketing Analyst to join our...


  • Louisville, United States L&N Federal Credit Union Full time

    Job DescriptionThis is a Full-Time position that will report daily to the L&N Corporate Office building in Louisville, KY.Includes: Full Benefits Eligibility, 401k Match, Tuition Assistance, Career Growth and Opportunities, Company Gym Access, Wellness Reimbursement.SummaryReporting to the Digital Product Manager, this full-time, non-exempt hourly role...


  • Louisville, United States L&N Federal Credit Union Full time

    Job DescriptionJob DescriptionThis is a Full-Time position that will report daily to the L&N Corporate Office building in Louisville, KY. Includes: Full Benefits Eligibility, 401k Match, Tuition Assistance, Career Growth and Opportunities, Company Gym Access, Wellness Reimbursement.SummaryReporting to the Digital Product Manager, this full-time, non-exempt...


  • Louisville, Kentucky, United States German American Full time

    About the PositionWe are seeking a talented Digital Banking Analyst to join our team at German American Bancorp. In this role, you will be responsible for ensuring the successful operation of our digital banking services, including online and mobile banking, debit cards, and ATMs.ResponsibilitiesSupport and maintain critical digital banking applications and...


  • Louisville, United States L&N Federal Credit Union Full time

    Summary Reporting to the Digital Product Manager, this full-time, non-exempt hourly role assists in the development, management, training and education for all digital banking products and services. This individual will also assist in all feature and application design, work with various departments and third-parties to resolve digital banking issues in a...


  • Louisville, Kentucky, United States Toyota Material Handling Full time

    **Job Overview:**Toyota Material Handling is committed to delivering innovative solutions that drive customer satisfaction. As a Digital Transformation Business Analyst, you will play a crucial role in supporting the organization's efforts to improve digital touchpoints.**Key Responsibilities:**Assist in gathering and analyzing business requirements,...


  • Louisville, Kentucky, United States Stock Yards Bank and Trust Full time

    Job OverviewWe are seeking a skilled Financial Services Analyst to join our team at Stock Yards Bank and Trust. As a key member of our Digital Banking department, you will play a vital role in ensuring the smooth operation of our online services.Your primary responsibilities will include managing and conducting testing of projects and upgrades, facilitating...

  • Credit Analyst

    1 week ago


    Louisville, United States Disability Solutions Full time

    Benefits OverviewA career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. When you choose a career with CoBank, you make a difference by standing for something that matters. In order to be the best, we hire the best!Remarkable Benefits Offered by CoBankCareers with a purpose. Stand for...


  • Louisville, Kentucky, United States Republic Bank & Trust Full time

    Job SummaryWe are seeking a skilled Compliance Testing Analyst to join our team at Republic Bank & Trust. As a Compliance Testing Analyst, you will be responsible for monitoring compliance with federal and state regulations, conducting regular compliance reviews, and providing support to compliance management.Responsibilities and QualificationsMonitor...


  • Louisville, Kentucky, United States PNC Financial Services Group Full time

    Role SummaryThe Teller position at PNC Financial Services Group is a dynamic role that requires excellent communication skills and a passion for delivering exceptional customer experiences. As a key member of our Retail Branch organization, you will play a critical role in fostering customer loyalty and driving business growth.Key ResponsibilitiesProcess a...

  • Compliance Analyst

    3 weeks ago


    Louisville, Kentucky, United States Stock Yards Bank and Trust Full time

    Job Title: Compliance AnalystSalary: $45,000 - $55,000 per yearAbout the JobThis is an exciting opportunity to work as a Compliance Analyst at Stock Yards Bank and Trust. As a key member of our team, you will play a vital role in ensuring that we adhere to all applicable laws, regulations, and internal policies.

  • Data Analyst

    4 weeks ago


    Louisville, United States Brooksource Full time

    AEP Data AnalystLongterm Contract (Potential to Hire)100% RemoteDo you see your next career move taking you to a Fortune 50 healthcare company? Do you aspire to work in a dynamic, high-energy, agile environment? If you feel these words describe your ideal career opportunity, we may have the position for you! Our client's Digital Platforms and Experience...

  • Data Analyst

    2 weeks ago


    Louisville, United States Brooksource Full time

    AEP Data AnalystLongterm Contract (Potential to Hire)100% RemoteDo you see your next career move taking you to a Fortune 50 healthcare company? Do you aspire to work in a dynamic, high-energy, agile environment? If you feel these words describe your ideal career opportunity, we may have the position for you! Our client's Digital Platforms and Experience...


  • Louisville, United States Fifth Third Bank, N.A. Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Portfolio Manager is key member of the "coverage team", managing transactions and business portfolio tasks. PMs are expected to be intimately involved in in the deal...


  • Louisville, United States J&L Marketing Full time

    Job DescriptionJob DescriptionJ&L Marketing, a distinguished digital marketing agency with Google Premier Status, is seeking a dynamic Digital Marketing Account Manager to join our innovative team. The ideal candidate is a passionate marketer who thrives in a fast-paced environment and possesses a keen eye for detail.Responsibilities:Client Communication and...


  • Louisville, Kentucky, United States Stock Yards Bank and Trust Full time

    Job SummaryWe are seeking a Compliance Analyst and Fraud Investigator to join our team. As a key member of our compliance department, you will be responsible for investigating potential cases of fraud and ensuring adherence to regulatory requirements.Help identify, research, and report suspicious activities through formal investigations.Suggest improvements...