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Pharmacy General Manager

2 months ago

Cabin Creek, United States Pharmacy Solutions Group Full time

Pharmacy General Manager

Job Description

Overview:

The primary purpose of this position encompasses a range of responsibilities to ensure the smooth operation and success of the pharmacy specifically catering to post-acute/long-term care facilities such as nursing homes, assisted living facilities, home health and hospices.

Reports to: Pharmacy Vice President of Operations

Qualifications:

  • Previous Long-Term Care pharmacy management experience. Minimum 3 years' experience required.
  • Expert communication skills and the ability to communicate from C-suite level to the floor staff level within a skilled nursing facility.
  • Strong analytical and goal-oriented mindset backed by proven expert-level project management knowledge and skillset.
  • A top-level ability to problem solve issues with external and internal pharmacy stakeholders to root cause level to avoid future issues
  • Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner.
  • Ability to manage, guide and track progress of multiple direct reports.
  • A well-organized and self-directed individual who is able to work with minimal amount of supervision.
  • Proficient in Microsoft Office and industry related software programs.
  • Minimally, a Bachelor's Degree is required with a more advanced degree preferred.

Responsibilities:

Leadership and Management:

  • Provide strong leadership to the pharmacy team, fostering a positive work environment.
  • Oversee all aspects of pharmacy operations, including staffing, scheduling, and performance management.
  • Develop and implement policies and procedures to ensure compliance with regulatory standards and best practices.
  • Protect and foster the culture of the enterprise by leadership, mentorship, and self-awareness.
  • Develop, Implement, and report on Key Performance Metrics and provide Monthly reporting to the team and to direct reports.
  1. Financial Management:
  • Develop and manage the pharmacy budget, including revenue projections and expense control.
  • Monitor financial performance metrics and implement strategies to optimize profitability.
  • Negotiate contracts with vendors and manage relationships to ensure cost-effective procurement of pharmaceuticals and supplies.
  1. Customer Service and Relationship Management:
  • Build and maintain strong relationships with long-term care facilities, healthcare providers, and other stakeholders.
  • Address customer inquiries and concerns promptly and effectively.
  • Collaborate with healthcare professionals to optimize medication management and patient outcomes.
  1. Quality Assurance and Regulatory Compliance:
  • Ensure compliance with all relevant state and federal regulations governing pharmacy operations.
  • Implement quality assurance programs to maintain high standards of medication safety and accuracy.
  • Conduct regular audits and reviews to identify areas for improvement and mitigate risks.
  1. Technology and Automation:
  • Evaluate and implement technology solutions to streamline pharmacy operations and improve efficiency.
  • Oversee the implementation and maintenance of pharmacy management systems and automation tools.
  • Provide training and support to staff on the use of pharmacy technology.
  • Attend Industry Trade and Conferences to ensure pharmacy remains relevant and state of the art.
  1. Staff Development and Training:
  • Recruit, train, and develop pharmacy staff, ensuring they have the skills and knowledge necessary to perform their roles effectively.
  • Foster a culture of continuous learning and professional development within the pharmacy team.
  • Conduct performance evaluations and provide feedback and coaching to support staff growth.
  1. Strategic Planning and Business Development:
  • Develop and execute strategic plans to drive business growth and expand market share.
  • Identify opportunities for new services or partnerships to meet the evolving needs of long-term care facilities and patients.
  • Monitor industry trends and competitive landscape to inform strategic decision-making.
  1. Emergency Preparedness and Crisis Management:
  • Develop and maintain contingency plans to ensure continuity of pharmacy operations during emergencies or crises.
  • Coordinate with external stakeholders, such as healthcare providers and emergency responders, as needed.
  • Communicate effectively with staff and customers during emergencies to minimize disruptions and ensure patient safety.