Senior Systems Engineer

2 weeks ago


Detroit, United States RKT Holdings Full time

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

RKT Holdings is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we'll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you'll need to succeed, no matter what stage you're at in your career. You'll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.

Apply today to see all that Rocket Companies has to offer

Preferred Qualifications

  • Bachelor's degree in computer science or similar technical subjects or at least 3 years of related work experience
  • Proficiency in scripting languages (eg, PowerShell) for automation and configuration management tasks
  • Expertise in designing, implementing, and managing Entra ID, Active Directory and PKI services
  • Working knowledge of GPOs, AD Sites, Replication Topology and native AD troubleshooting tools
  • Proven experience with server class hardware and Windows server operating systems
  • Proficiency with enterprise-level administration of network services such as DNS, TCP/IP, DHCP and troubleshooting
  • Experience with integration of applications with Active Directory via LDAP and Kerberos for authentication and authorization
  • Experience with identity federation, single sign-on (SSO) and multi-factor authentication (MFA) solutions
  • Ability to participate in deep architectural discussions to ensure solutions are designed for successful deployment, security and high availability
  • Experience with designing and maintaining the customer-facing and corporate data center technologies
  • Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment
  • Experience with taking projects from initial concept through planning and implementation
  • Technical certifications (MTA, MCSA, MCITP, MCSE, AZ900 etc.)
  • Comfort with mentoring systems engineers on technology or skills for which you're the subject matter expert
  • Ability to architect, design and implement a system fully from concept to implementation
Job Summary

As a Senior Systems Engineer, you'll be responsible for building and integrating server infrastructure as well as ensuring the stability, integrity and efficient operation of the information systems that support core organizational functions.

Responsibilities
  • Implementation, monitoring and maintaining infrastructure on premises and in the cloud; systems include Active Directory, Azure Active Directory (Entra ID) and PKI
  • Ensure all infrastructure components meet proper performance and capacity standards (scalability)
  • Utilize enterprise tools to manage, monitor and secure large enterprise data center environments
  • Provide technical expertise and support for troubleshooting and resolving issues related to Entra ID, Active Directory and PKI services
  • Troubleshoot server and network-related problems and quickly resolve issues
  • Seek out automation opportunities to build consistency and quality with speed
  • Research and implement new technologies
  • Provide tier 3 support for Help Desk/Desktop personnel
  • Participate in an on-call rotation and respond to after-hours escalations
  • Troubleshoot production issues and analyze failures to minimize outages and interruptions
  • Conduct training and knowledge sharing sessions to educate IT teams and end-users on new cloud-based Entra ID, Active Directory and PKI functionalities
  • Stay current with industry trends and best practices related to Entra ID, Active Directory, M365 and Azure technologies
  • Collaborate with vendors and external partners as needed to support migration and ongoing operations


Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group. We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members.

Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We offer opportunities to all job seekers including individuals with disabilities and provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law. If you need a reasonable accommodation to assist with your job search, application for employment, or interview, please visit our FAQ page at www.myrocketcareer.com/how-we-hire/faqs/ for details on how to contact our team.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.

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