Campaign Manager

3 weeks ago

Chicago, United States Commodore Partners Full time

Campaign Management is a key function within the business - it requires excellent attention to detail, the ability to manage the full life cycle of online ad campaigns and satisfy the demands of multiple stakeholders (media agency, creative agency, publisher) often to tight deadlines.

An awareness and understanding of online ad technology, the full trafficking process and the digital media landscape is vital. You are an energetic and friendly team player who can easily prioritize and multitask in our fast paced environment. Excellent communication skills along with an aptitude for new technologies will place you in good stead for this role.

Responsibilities will include:

  • End to end campaign management from timeline management, campaign setup, delivery of adfiles / ad tags through to troubleshooting and reporting
  • Implement third-party tracking such as DFA or Atlas on behalf of agency partners
  • Build out comprehensive Decision Trees (delivery rules) per client strategy
  • Liaising regularly with internal teams as well as Creative Agencies, Media Buyers, Publishers and Media Owners to ensure smooth delivery of all aspects of campaign
  • Handling multiple campaigns at any one time and meeting tight deadlines, while providing support to clients on our systems
  • Taking a pro-active lead in understanding potential problem areas and ensuring they are avoided or resolved
  • Troubleshooting creative, site tagging and tracking issues that may arise throughout the process
  • Identifying process inefficiencies and ways to improve operations workflow
  • Provide monthly reports to internal finance team, work with clients or sales manager to actualize billing when applicable

Who You Are:

  • A comprehensive understanding of MSOffice (especially Excel) and Internet technologies
  • Exceptional oral and written communication skills
  • An analytical mind capable of learning quickly and adaptive to change
  • The ability to manage multiple projects concurrently
  • Client facing experience with the ability to identify risks and effectively manage through issues
  • Understanding of interactive media
  • Strong analytical thinking and mathematical skills
  • Strong project management skills
  • Strong desire to contribute to a team
  • Enthusiastic about technology and startup environment
  • Minimum 6 months' experience in online trafficking and ad operations, either agency or publisher
  • A basic understanding of the Digital Media ecosystem
  • Experience with Ad Serving platforms would be a bonus, particularly third-party ad serving tools, such as Flashtalking, DoubleClick, DFP, Sizmek, etc.
  • Highly autonomous, self-directed and independent in both work and learning, with a desire to quickly learn and develop new skills.
  • Proven customer service experience, with excellent communication skills both internally and externally.
  • Exceptional attention to detail
  • Effective time management, planning and prioritization skills
  • Flexibility and adaptability in being able to take on new campaigns and advertisers with little notice or training
  • Proven experience as a positive and helpful team member who actively contributes towards their team's common goals.
  • Familiarity with web inspection tools, such as Fiddler, Charles or Ghostery
  • Must be able to work EST hours

Desired Skills:

  • Demonstrated ability with HTML, Flash and other forms of technical code would also be a bonus
  • Understanding or direct experience of how ad servers work (DFA, Atlas, Pointroll, Sizmek, etc)
  • Experience:
  • 1-2 years of experience in digital media operations; client-facing/support positions at Internet publishers, interactive creative agencies or Internet media buying agencies (bonus points for those with Rich Media Vendor side experience)

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