Client Technical Support Specialist

3 weeks ago

Lincoln, United States Fiserv Full time

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Technical Support Specialist

What does a great Client Technical Support Specialist do at Fiserv?

As a Client Technical Support Rep, you will be a crucial resource in providing technical support to clients and internal Fiserv associates. Your expertise in Precision core AIX servers and associated peripherals will be instrumental in resolving client issues and ensuring their satisfaction. The success of this role directly impacts the relationship our clients have with their customers, making it a highly rewarding opportunity for individuals who thrive in customer-focused interactions.

What you will do:

  • Independently handle client calls, issues, and escalations with minimal supervision.

  • Apply strong research and problem-solving skills to identify and resolve reported problems.

  • Thoroughly track, organize, and document all support-related activities.

  • Collaborate with Fiserv clients and associates, guiding them on the features and operation of AIX core processors, applications, and peripherals to maximize their business objectives.

  • Serve as a point of escalation for complex problems and related inquiries.

  • Deliver professional and timely client communications, providing updates on problems and project status.

  • Cultivate valuable relationships with large bank and high-priority clients to maintain and enhance client satisfaction.

  • Perform system administration duties.

What you will need to have:

  • Strong customer service experience, with a minimum of 2+ years in a relevant role.

  • Bachelor's degree or equivalent work experience .

What would be great to have:

  • Experience in the banking or Financial Services industry is preferred.

  • Familiarity with Precision core AIX servers and associated peripherals.

  • Knowledge of the banking or Financial Services industry.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

  • Client Technical Support Specialist

    1 week ago

    Lincoln, United States Fiserv Full time

    Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card,...

  • Procurement Specialist

    2 weeks ago

    Lincoln, United States Global Technical Talent Full time

    Procurement Specialist Contract Duration 12+ months Position Summary: The Contract Procurement Specialist will be pivotal in supporting direct material sourcing projects related to Raw Materials or Packaging. Responsibilities will encompass leading or supporting projects to achieve the financial goals of the department, maintain quality, and ensure the...

  • IT Support Specialist

    3 weeks ago

    Lincoln, United States Scion Staffing Full time

    Scion Technology has been engaged to conduct an immediate search for a highly skilled IT Support Specialist for our client, a fast-growing pharmaceutical company based out of Lincoln, NE. The IT Support Specialist will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure. What they offer: $85K - $95K...

  • IT Support Specialist

    2 weeks ago

    Lincoln, United States Scion Staffing Full time

    Scion Technology has been engaged to conduct an immediate search for a highly skilled IT Support Specialist for our client, a fast-growing pharmaceutical company based out of Lincoln, NE. The IT Support Specialist will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure. What they offer: $85K - $95K...

  • Laboratory Technician Support Specialist

    3 weeks ago

    Lincoln, United States City Personnel Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and knowledgeable Laboratory Technical Support Specialist to join a growing company in RI. In this role, you will be responsible for providing technical assistance and support to laboratory staff, ensuring the efficient operation of laboratory equipment and processes. The ideal candidate will possess...

  • Client Service Specialist I

    3 days ago

    Lincoln, United States Umpqua Bank Full time

    **About Us**: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under...

  • Client Services Specialist

    2 weeks ago

    Lincoln, United States Health Prime International Full time

    Job DescriptionJob DescriptionCompany OverviewHealth Prime was created by Physicians to take the burden off Physician practices so they can get back to what matters most – their patients. We have a proven track record of proactively assisting physicians and their practices to provide highest quality healthcare to the communities. We do this through our...

  • Client Services Specialist

    2 weeks ago

    Lincoln, United States Health Prime International Full time

    Job DescriptionJob DescriptionCompany OverviewHealth Prime was created by Physicians to take the burden off Physician practices so they can get back to what matters most – their patients. We have a proven track record of proactively assisting physicians and their practices to provide highest quality healthcare to the communities. We do this through our...

  • Client Service Specialist I

    3 weeks ago

    Lincoln, United States Umpqua Bank Full time

    Client Service Specialist I Retail Banking Group Lincoln, California Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to...

  • Client Service Specialist I

    3 weeks ago

    Lincoln, United States Umpqua Bank Full time

    Client Service Specialist I Retail Banking Group Lincoln, California **Description** **About Us:** Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown...

  • Client Service Specialist I

    2 weeks ago

    Lincoln, United States Umpqua Bank Full time

    Client Service Specialist I Retail Banking Group Lincoln, California **Description** **About Us:** Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown...

  • Sales Support Specialist

    2 weeks ago

    Lincoln, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionWhen you step into the role of the sales support specialist, you unlock endless possibilities for yourself, our client company, and the community they serve. Your customer service and administrative expertise will strengthen a productive environment where customer satisfaction is a way of life.Don't miss this chance to join...

  • Sales Support Specialist

    2 weeks ago

    Lincoln, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionWhen you step into the role of the sales support specialist, you unlock endless possibilities for yourself, our client company, and the community they serve. Your customer service and administrative expertise will strengthen a productive environment where customer satisfaction is a way of life.Don't miss this chance to join...

  • Family Support Specialist

    3 weeks ago

    Lincoln, United States Bethany Christian Services Full time

    **Family Support Specialist** **Requisition #**: req13125 **Location**:Lincoln, RI **Hours**:Full-time (40 hours/weekly) **_ This position includes a one time $1,500 Sign-On Bonus_** Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit...

  • Family Support Specialist

    3 weeks ago

    Lincoln, United States Bethany Full time

    Family Support SpecialistRequisition #: req13125 Location: Lincoln, RI Hours: Full-time (40 hours/weekly) This position includes a one time $1,500 Sign-On Bonus Note: Internal candidates do not qualify for bonus. Bethany ischanging the world through family. We began our work by serving one child morethan 75 years ago. Today, Bethany is an international...

  • Family Support Specialist

    2 weeks ago

    Lincoln, United States Bethany Full time

    Family Support SpecialistRequisition #: req13125 Location: Lincoln, RI Hours: Full-time (40 hours/weekly) This position includes a one time $1,500 Sign-On Bonus Note: Internal candidates do not qualify for bonus. Bethany ischanging the world through family. We began our work by serving one child morethan 75 years ago. Today, Bethany is an international...

  • Technical Specialist

    3 weeks ago

    Lincoln, United States Zoetis Full time

    Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals. At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a long-standing presence in Lincoln and we continue to grow. Benefits Include: Great Health Benefits...

  • Computer Support Specialist

    4 weeks ago

    Lincoln, United States Bryan Health Full time

    The Computer Support Specialist, under limited supervision, is responsible for providing computing support to Bryan Health physicians, employees, students and vendors. Also provides first-level problem determination, problem/incident recording, probl Support Specialist, Computer, Support, Customer Service, Specialist, IT, Technology, Healthcare

  • Technical Support Engineer II

    20 hours ago

    Lincoln, United States Securitas Electronic Security Inc Full time

    Securitas Healthcare, part of Securitas, empowers caregivers to deliver connected, productive and safe care. Its innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics and senior living organizations worldwide protect people, use assets efficiently and understand their operations for a caring and healing environment. For more...

  • Engineering Specialist

    3 weeks ago

    Lincoln, United States KMC Full time

    Kawasaki Motors Manufacturing Corp., U.S.A seeks a full-time Engineering Specialist (technical writer) to support our Engineering department at our Rail Car manufacturing facility in Lincoln, NE. Apply now at KawasakiCareers.com POSITION SUMMARY Performs a variety of clerical duties to support Production/Plant Engineering. Tasks may be assigned in accordance...