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![Georgia IT Inc](https://media.trabajo.org/img/noimg.jpg)
Lead DevOps Production Engineer
1 month ago
Location - New York City (Hybrid)
We are looking for immediate
Rate: DOE
12 Months plus contract
POSITION OVERVIEW
DevOps & Production Support position covering both Vendor and in-house developed systems that support Investments & Risk functions.
- Triage Lead who is technical enough in nature to eventually troubleshoot and/or fix some of the issues on their own without having to kick it back to development teams.
- Technical knowledge should include SQL and familiarity with UNIX based applications (these are mostly in house applications, with some modified vendor applications like Beacon)
- Other applicable skills are Python or general scripting languages, AWS (Console, S3, Lambda, Redshift).
- Familiarity with Mendix applications would be a plus, but not required.
- General flow of work would be as follows:
- Review the issue to determine if it's been encountered in the past. If so, communicate the fix or workaround to those impacted.
- If not, perform root cause analysis using their technical knowledge, such as checking their monitoring tool (New Relic), logs, troubleshooting AWS, etc.
- Assign to development teams with steps for remediation
- There will be some on-call support.
More specifically:
- Manage daily production support issues across Risk and Investments systems.
- Monitoring applications and system health via alert monitoring tools and provide quick response to alerts escalations and all outages.
- Investigate and Resolve Technical errors.
- Perform Root cause analysis for production issues and incidents to address and prevent them for repeating.
- Document processes and procedures related to production support and devops tasks.
- Works with IT partners to automate and simplify software delivery processes.
- May be involved in maintenance of business systems and interface applications.
QUALIFICATIONS
- Bachelor degree in computer science or related field
- 5+ years of experience in technology preferably supporting Investment and Investment Technology solutions.
- Knowledgeable in Cloud technologies, such as Amazon AWS and Microsoft Azure
- Experience, but not proficiency, in: Python, RDBMS/SQL, and general scripting technologies.
- Ability to understand highly complex systems and data flows.
- Understanding of markets, asset management/asset classes, and related accounting flows is preferred.
- Demonstrated analysis and communication skills, able to resolve technology and business problems.
- Demonstrated ability to work well with cross-functional groups.